CEMantica

Customer Journey Management Platform

Business Software
Active
Mature Kefar Sava Founded 2016
Total raised
Stage
Mature
Founded
2016
Headcount
20
HQ
Kefar Sava
Sector
Business Software

About

CEMantica is a customer journey mapping tool that helps businesses visualize, understand, and analyze the customer experience through integration with customer relationship management systems. The platform maps the interactions and emotions that are generated throughout the journey of the customer. The solution is natively integrated with the Microsoft Dynamics 365 customer engagement platform, allowing users to connect personas to real customer profiles, generate analytical dashboards with actionable results, and centralize siloed data to drive insights.

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce ToolsAdvertising Platforms
Technologies
Platforms & InterfacesSoftware
Target customers
ConsumersProfessionals & Gig EconomyOnline RetailersHealthcare & Life SciencesHealthcareProviders
Business model
B2B

Highlights

Verified

Tags

actionable-insightscustomer-experienceenterprise-solutionsonline-retailerscustomer-retentionbehavior-analyticssoftware-applicationsretailerscrmfinancial-institutionshealthcare-providers