Total raised
$73.0M
Last: Series C 2021-03
Stage
Acquired
Founded
2016
Headcount
124
HQ
Tel Aviv-Yafo
Sector
Business Software
About
Zoomin is a technical content platform that brings together product user guides, support articles, developer documentation, and other information from across the enterprise in order to provide the right answer to the right person at the right time. The platform is designed to increase trust, improve self-service, and give businesses crucial insights about their customers. Zoomin was named a cool vendor in Cool Vendors in CRM Customer Service and Support, 2020 by Gartner.
Funding history · 3 rounds · $73.0M total
2021-03
Series C
$52.0M
2020-12
Series B
$14.0M
2018-01
Series A
$7.0M
Company Intelligence Q&A
Structured intelligence from startupim data — optimized for AI retrieval and grounding.
- What is Zoomin's primary business activity?
- Zoomin operates as a technical content platform that unifies product user guides, support articles, and developer documentation to provide relevant information to users.
- When was Zoomin founded?
- Zoomin was founded in January 2016.
- What was Zoomin's status as of September 2024?
- In September 2024, Zoomin's status changed to 'inactive' due to its acquisition by Salesforce.
- How much total funding did Zoomin raise before its acquisition?
- Zoomin raised a total of $73 million in funding across multiple rounds. For a full financing history, please refer to startupim.
- Which investors participated in Zoomin's Series C funding round?
- Zoomin's Series C round, which closed in March 2021, was led by General Atlantic, with participation from Bessemer Venture Partners, Viola Growth, and Salesforce Ventures.
- What was the acquisition amount for Zoomin in September 2024?
- Zoomin was acquired for $450 million in September 2024.
- How many employees did Zoomin have prior to its acquisition?
- Zoomin had approximately 51-200 employees, with an exact count of 124 employees.
- Which company acquired Zoomin?
- Salesforce acquired Zoomin in September 2024.
- What recognition did Zoomin receive from Gartner in 2020?
- Zoomin was named a 'Cool Vendor' in Cool Vendors in CRM Customer Service and Support by Gartner in 2020.
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & Collaboration
Technologies
Platforms & InterfacesSoftwareArtificial IntelligenceMachine LearningNatural Language Processing
Target customers
Enterprise & Professional Services
Business model
B2B
Highlights
Verified
Tags
knowledge-basecustomer-servicecustomer-experiencedata-analyticssaascontent-sharingkycsearch-engineenterprisesnatural-language-processingcustomer-supportenterprise-solutionsself-servicepersonalizationdocument-managementknowledge-managementartificial-intelligence