Zoomin

Product content publishing and analytics platform for improving customer experience.

Business Software
Acquired by SalesForce
Acquired Tel Aviv-Yafo, Israel Founded 2016
Last updated 2026-07-20
Total raised
$73.0M
Last: Undisclosed Round 2021-03
Stage
Acquired
Founded
2016
Headcount
125
HQ
Tel Aviv-Yafo, Israel
Sector
Business Software

About

Zoomin is a technical content platform that brings together product user guides, support articles, developer documentation, and other information from across the enterprise in order to provide the right answer to the right person at the right time. The platform is designed to increase trust, improve self-service, and give businesses crucial insights about their customers. Zoomin was named a cool vendor in Cool Vendors in CRM Customer Service and Support, 2020 by Gartner.

Funding history · 3 rounds · $73.0M total

2021-03
C Round $52.0M
★ General AtlanticViola GrowthSalesforce VenturesBessemer Venture Partners
2020-12
B Round $14.0M
★ Bessemer Venture PartnersViola GrowthSalesforce Ventures
2017-12
A Round $7.0M
★ Salesforce Ventures★ Bessemer Venture Partners

Headcount over time

From 56 (2019-09) to 59 (2026-03) · +3 (+5%) · 20 points · source: Finder history + radar grounding
1800 2019-09 2026-03

Q&A

What is Zoomin's primary business?
Zoomin provides a unified technical content platform that consolidates product user guides, support articles, and developer documentation to deliver relevant information to users.
When was Zoomin founded?
Zoomin was founded in January 2016.
What is Zoomin's total funding to date?
Zoomin has raised a total of $73,000,000 USD across its funding rounds.
When was Zoomin's most recent funding round and who were the lead investors?
Zoomin's most recent funding round occurred in March 2021, with General Atlantic as a lead investor.
Which investors participated in Zoomin's December 2020 funding round?
Bessemer Venture Partners and Viola Growth participated in Zoomin's December 2020 funding round.
What is Zoomin's current status?
Zoomin is currently active, but its status reason indicates it was acquired by Salesforce in September 2024 and is now inactive due to the acquisition.
Where is Zoomin's headquarters located?
Zoomin's headquarters is located in Tel Aviv-Yafo, Israel.

Team · 3

Founder · Co-founder & CEO
LinkedIn ↗
Founder · Co-founder & CTO
LinkedIn ↗
Founder · Co-founder & President
LinkedIn ↗

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & Collaboration
Technologies
Platforms & InterfacesSoftwareArtificial IntelligenceMachine LearningNatural Language Processing
Target customers
Enterprise & Professional Services
Business model
B2B

Highlights

Verified

Tags

knowledge-basecustomer-servicecustomer-experiencedata-analyticssaascontent-sharingkycsearch-engineenterprisesnatural-language-processingcustomer-supportenterprise-solutionsself-servicepersonalizationdocument-managementknowledge-managementartificial-intelligence
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)

External links

Websitewww.zoominsoftware.com
LinkedInlinkedin.com/company/10490599
Facebookfacebook.com/ZoominSoftware
YouTubeyoutube.com/channel/UCnlnbz1KpPuvTtIt7UNpmTQ

Identifiers & details

Legal nameZoomin Software Ltd.
Former namesZoomin Software, Suite Solutions Ltd
Founded2016-1
Employees (exact)125
OfficesUnited Kingdom; New York
Status reasonAcquired (Inactive) by SalesForce on Sep 2024 - closed due to acquisition

Acquisitions & public offerings

Acquired by SalesForce 2024-09 $450.0M

Radar intelligence

Patents

EPO7

Israeli Companies Registrar (רשם החברות / ICA)

Registrar # (ח.פ.)513972448
Statusמחוסלת עקב מיזוג — CLOSED
Corp typeישראלית חברה פרטית
Incorporated2007-05-03
Purposeלעסוק בכל עיסוק חוקי
Liabilityמוגבלת
In violation (unfiled)no
Last annual report2024
Active charges / liens0
Registry events0
Registered addressאלון יגאל 114 תל אביב - יפו