WFMwizard

Workforce Management Software

Business Software
Non Active, Jan 2016
Mature Tel Aviv-Yafo Founded 2009
LinkedIn
Total raised
Stage
Mature
Founded
2009
Headcount
15
HQ
Tel Aviv-Yafo
Sector
Business Software

About

WFMwizard, created by Better Plan Ltd, providespowerful and intuitive call center solutions. WFMwizard is complete, wizard-based workforce management software for small and medium inbound call centers and help desks. WFMwizard helpsbusinesses automate call centers'weekly planning cycles with both short- and long-term schedules. The company'scomprehensive solution supports inbound call volume forecasting, staffing level estimates, shift structure design optimization, and agent roster creation.

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProduct Development ToolsProject Management & CollaborationSoftware Development Tools
Technologies
Platforms & InterfacesSoftware
Target customers
Enterprise & Professional ServicesCall CentersSMBs & SMEs
Business model
B2B

Tags

simulationworkforce-managementsmbcall-centers