Last updated 2026-06-18
Total raised
—
Stage
Mature
Founded
2009
Headcount
15
HQ
Tel Aviv-Yafo, Israel
Sector
Business Software
About
WFMwizard, created by Better Plan Ltd, providespowerful and intuitive call center solutions. WFMwizard is complete, wizard-based workforce management software for small and medium inbound call centers and help desks. WFMwizard helpsbusinesses automate call centers'weekly planning cycles with both short- and long-term schedules. The company'scomprehensive solution supports inbound call volume forecasting, staffing level estimates, shift structure design optimization, and agent roster creation.
Q&A
- What is WFMwizard's primary business?
- WFMwizard provides workforce management software solutions, specifically designed for small and medium inbound call centers and help desks.
- When was WFMwizard founded?
- WFMwizard was founded in September 2009.
- What is the current status of WFMwizard?
- WFMwizard is currently inactive, with its status changed in January 2016.
- Where is WFMwizard's headquarters located?
- WFMwizard's headquarters is located in Tel Aviv-Yafo, Center District, Israel.
- What was WFMwizard's former name?
- WFMwizard was formerly known as Better Plan.
- How many employees does WFMwizard have?
- WFMwizard has an employee count in the 11-50 range.
- What solutions does WFMwizard's software offer?
- WFMwizard's software helps businesses automate call center planning cycles, supporting inbound call volume forecasting, staffing level estimates, shift structure design optimization, and agent roster creation.
Team · 2
Founder · Co-founder & COO
Founder · Co-founder & VP Sales
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProduct Development ToolsProject Management & CollaborationSoftware Development Tools
Technologies
Platforms & InterfacesSoftware
Target customers
Enterprise & Professional ServicesCall CentersSMBs & SMEs
Business model
B2B
Tags
simulationworkforce-managementsmbcall-centers
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| linkedin.com/company/830989 | |
| YouTube | youtube.com/user/wfmwizard?feature=watch |
Identifiers & details
| Former names | Better Plan |
|---|---|
| Founded | 2009-9 |
| Employees (exact) | 15 |
| Status reason | Non Active, Jan 2016 |