WFMwizard, created by Better Plan Ltd, providespowerful and intuitive call center solutions. WFMwizard is complete, wizard-based workforce management software for small and medium inbound call centers and help desks. WFMwizard helpsbusinesses automate call centers'weekly planning cycles with both short- and long-term schedules. The company'scomprehensive solution supports inbound call volume forecasting, staffing level estimates, shift structure design optimization, and agent roster creation.