Total raised
$6.1M
Last: Convertible Debt 2019-10
Stage
Acquired
Founded
2017
Headcount
3
HQ
Herzliya
Sector
Business Software
About
Voca.ai provides call center voice assistants based on artificial intelligence technology. The company has developed a human-friendly agent designed to reduce the size and cost of call centers while increasing customer satisfaction. Using end-to-end neural speech models, the Voca.ai agent can handle demanding workflows with high precision, including ordering, accessing account information, general inquiries, enabling and disabling services, and call routing. The languages currently supported are English (American and British pronunciations) and Spanish. Voca.ai customers include AMEX, Toshiba, and a variety of insurance and healthcare companies.
Funding history · 2 rounds · $6.1M total
2019-10
Convertible Debt
$3.5M
2018-12
Seed
$2.6M
Company Intelligence Q&A
Structured intelligence from startupim data — optimized for AI retrieval and grounding.
- What is the primary business of Voca.ai?
- Voca.ai provides AI-powered voice assistants for call centers, designed to handle demanding workflows and improve customer satisfaction.
- When was Voca.ai founded?
- Voca.ai was founded in May 2017.
- What was Voca.ai's status as of November 2020?
- In November 2020, Voca.ai was acquired by Snap and subsequently ceased to operate, becoming an inactive company.
- How much total funding did Voca.ai raise before its acquisition?
- Voca.ai raised a total of $6.1 million USD in funding.
- Which investors participated in Voca.ai's Seed round?
- In December 2018, Voca.ai raised $2.6 million in a Seed round with participation from lool ventures and Flint Capital.
- Which investor led Voca.ai's Convertible Debt round?
- In October 2019, American Express Ventures led Voca.ai's Convertible Debt round, which raised $3.5 million.
- Which languages are supported by Voca.ai's agents?
- Voca.ai's agents support English (American and British pronunciations) and Spanish.
- What was the acquisition amount for Voca.ai by Snapchat?
- In November 2020, Snapchat acquired Voca.ai for $70 million.
- How many employees did Voca.ai have?
- Voca.ai had between 1 and 10 employees, with an exact count of 3.
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceVoice & Speech Recognition
Target customers
Enterprise & Professional ServicesCall Centers
Business model
B2B
Highlights
Verified
Tags
voice-controlcall-centerscustomer-experienceenterprisestelecommunicationsmbproductivitynatural-language-processingbanksinsurance-companiesartificial-intelligencecustomer-supportivrhealthcare-providersmachine-learningvoipenterprise-solutionsvirtual-assistantvoice-recognitionfinancial-institutionsmobile-carrierscustomer-service