Last updated 2026-06-18
- Acquired by Snap, Nov 2020
- Raised $3.5M funding round led by American Express Ventures, Oct 2019
- Raised $2.6M funding round, Dec 2018
Total raised
$6.1M
Last: 2019-10
Stage
Acquired
Founded
2017
Headcount
3
HQ
Herzliya, Israel
Sector
Business Software
About
Voca.ai provides call center voice assistants based on artificial intelligence technology. The company has developed a human-friendly agent designed to reduce the size and cost of call centers while increasing customer satisfaction. Using end-to-end neural speech models, the Voca.ai agent can handle demanding workflows with high precision, including ordering, accessing account information, general inquiries, enabling and disabling services, and call routing. The languages currently supported are English (American and British pronunciations) and Spanish. Voca.ai customers include AMEX, Toshiba, and a variety of insurance and healthcare companies.
Funding history · 2 rounds · $6.1M total
2018-12
Q&A
- What is Voca.ai's primary business?
- Voca.ai provides AI-powered voice assistants for call centers, designed to reduce operational costs and enhance customer satisfaction.
- When was Voca.ai founded?
- Voca.ai was founded in May 2017.
- What is the current status of Voca.ai?
- Voca.ai was acquired by Snap in November 2020 and has since ceased to operate as an independent entity.
- Which company acquired Voca.ai?
- Voca.ai was acquired by Snap in November 2020.
- How much funding did Voca.ai raise in total before its acquisition?
- Voca.ai raised a total of $6.1 million USD.
- Who were the lead investors in Voca.ai's October 2019 funding round?
- American Express Ventures led Voca.ai's funding round in October 2019.
- What languages does Voca.ai's agent support?
- Voca.ai's agent supports English (American and British pronunciations) and Spanish.
- Who are the co-founders of Voca.ai?
- The co-founders of Voca.ai are Einav Itamar (Co-founder & CEO) and Dr. Alan Bekker (Co-founder & CTO).
Team · 2
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceVoice & Speech Recognition
Target customers
Enterprise & Professional ServicesCall Centers
Business model
B2B
Highlights
Verified
Tags
voice-controlcall-centerscustomer-experienceenterprisestelecommunicationsmbproductivitynatural-language-processingbanksinsurance-companiesartificial-intelligencecustomer-supportivrhealthcare-providersmachine-learningvoipenterprise-solutionsvirtual-assistantvoice-recognitionfinancial-institutionsmobile-carrierscustomer-service
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| linkedin.com/company/27154270 | |
| facebook.com/Vocaai-161579994572680 | |
| YouTube | youtube.com/channel/UCrbcXmdveykwHPeknE2hnYA |
Identifiers & details
| Founded | 2017-5 |
|---|---|
| Employees (exact) | 3 |
| Offices | New York |
| Status reason | Acquired (Inactive) by Snap on Nov 2020 - ceased to operate |
Acquisitions & public offerings
Acquired by Snap 2020-11