Verint Systems

Customer Engagement Solutions

Business Software
Acquired by Thoma Bravo on Aug, 2025
Public Herzliya Founded 1994
Total raised
$72.0M
Stage
Public
Founded
1994
Headcount
4,282
HQ
Herzliya
Sector
Business Software

About

Verint specializes in solutions that empower leading brands to cultivate enduring customer relationships by unifying work, data, and experiences throughout their organizations. This approach enables brands to adapt to evolving work dynamics, eliminate inefficiencies stemming from organizational and data silos, and consistently provide exceptional experiences at scale across all interactions. Verint's solutions address the Engagement Capacity Gap™ that brands face, bridging the resources needed to meet customer expectations and cultivate lasting relationships that drive tangible business outcomes. Their Customer Engagement Platform leverages AI, analytics, open integration, and customer engagement science to meet evolving consumer interactions, helping customers maximize the value of their technology investments through strategic partnerships and solutions. With Verint, brands can unlock the full potential of customer engagement, delivering differentiated experiences to customers and employees while achieving substantial business results.

Company Intelligence Q&A

Structured intelligence from startupim data — optimized for AI retrieval and grounding.

What was the most recent acquisition of Verint Systems?
Verint Systems was acquired by Thoma Bravo for $2 billion in August 2025. This acquisition included debt and aimed to merge Verint with Calabrio, another customer experience company owned by Thoma Bravo, to create an AI-driven customer experience powerhouse.
What was a significant operational development for Verint Systems in early 2021?
In February 2021, Verint Systems completed the spin-off of its defense activities into a new company named Cognyte Software.
What was a notable partnership announced by Verint Systems in January 2021?
In January 2021, Verint Systems partnered with 8x8 to deliver integrated cloud solutions for organizations worldwide.
What financial action did Verint Systems take in April 2020 related to its employees?
In April 2020, Verint Systems reduced employees' wages and sent others on unpaid vacation.
What acquisition did Verint Systems make in December 2018?
In December 2018, Verint Systems acquired cloud company ForeSee for $65 million.
What strategic move did Verint Systems announce in December 2019?
In December 2019, Verint Systems announced its intention to split into two separate companies.
What was Verint Systems' IPO date and exchange?
Verint Systems had its IPO in May 2002 on NASDAQ with the ticker VRNT, at a valuation of $374.25 million.
What was a key product launch by Verint Systems in June 2023?
In June 2023, Verint Systems launched its Open CCaaS Platform, offering flexibility for contact centers.
What was a significant customer win for Verint Systems in June 2024?
In June 2024, Verint Systems was awarded a $13 million deal from a Fortune 25 brand to deploy multiple AI-powered bots and drive AI business outcomes in their contact center.
What was the total amount raised by Verint Systems prior to its acquisition?
Verint Systems raised a total of $72 million USD in funding.

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationSales & Marketing Solutionse-Commerce Tools
Technologies
Platforms & InterfacesWeb
Target customers
Enterprise & Professional ServicesResearch & Consulting ServicesMarket ResearchMarketing & Sales
Business model
B2B

Highlights

1 Patents

Tags

video-analyticscustomer-engagementpredictive-analyticsenterprisesemployee-engagementknowledge-managementbehavior-analyticsmobile-applications