Last updated 2026-06-18
- Raised $7M funding round led by Hetz Ventures, Sep 2022
- Raised funding round, Sep 2024
Total raised
$7.0M
Last: 2024-09
Stage
Seed
Founded
2021
Headcount
38
HQ
Tel Aviv-Yafo, Israel
Sector
Business Software
About
Tymely is a customer service provider that uses a combination of people and artificial intelligence to offer exceptional outsourced customer service to e-commerce brands. Tymely's services stand out from other solutions in terms of quality, speed, and cost effectiveness. Tymely's AI technology automatically answers customer inquiries from text channels like email and web forms and takes all the necessary actions to fully resolve the ticket. Tymely prioritizes understanding the customer's needs and providing a full resolution to their inquiries.
Funding history · 2 rounds · $7.0M total
2024-09
Undisclosed
2022-09
Q&A
- What is Tymely's primary business?
- Tymely provides AI-based hybrid customer support technology, offering outsourced customer service to e-commerce brands by combining human agents with artificial intelligence.
- When was Tymely founded?
- Tymely was founded in November 2021.
- How many employees does Tymely currently have?
- Tymely has 38 employees, falling within the 11-50 employee bucket.
- What is Tymely's total funding to date?
- Tymely has raised a total of $7,000,000 USD.
- Which investors participated in Tymely's September 2022 funding round?
- In September 2022, Tymely received funding from Hetz Ventures and The D. E. Shaw group.
- Which investor participated in Tymely's September 2024 funding round?
- In September 2024, Ibex Investors participated in a funding round for Tymely.
- What is Tymely's current funding stage?
- Tymely is currently in the Seed funding stage.
- Who are the co-founders of Tymely?
- The co-founders of Tymely are Ohad Rozen, who serves as Co-founder & CEO, and Roy Penn, who is the Co-Founder & CTO.
Team · 2
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationData Analysis & Decision Support
Technologies
Artificial IntelligenceGenerative AINatural Language ProcessingChatbotsDeep Learning
Target customers
Commerce & RetailDistribution ChannelseCommerce Platforms
Business model
B2B
Tags
chatbotecommercenatural-language-processing
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| Website | tymely.ai/ |
|---|---|
| linkedin.com/company/78350270 |
Identifiers & details
| Founded | 2021-11 |
|---|---|
| Employees (exact) | 38 |
Radar intelligence
Open jobs — comeet
| Total open | 0 |
|---|---|
| Remote | 0 |
Web history (Wayback)
| Domain | tymely.ai |
|---|
Certificate / subdomain footprint
| Subdomains | 15 |
|---|