Total raised
$7.0M
Last: Seed 2022-09
Stage
Seed
Founded
2021
Headcount
38
HQ
Tel Aviv-Yafo
Sector
Business Software
About
Tymely is a customer service provider that uses a combination of people and artificial intelligence to offer exceptional outsourced customer service to e-commerce brands. Tymely's services stand out from other solutions in terms of quality, speed, and cost effectiveness. Tymely's AI technology automatically answers customer inquiries from text channels like email and web forms and takes all the necessary actions to fully resolve the ticket. Tymely prioritizes understanding the customer's needs and providing a full resolution to their inquiries.
Funding history · 1 round · $7.0M total
2022-09
Seed
$7.0M
Company Intelligence Q&A
Structured intelligence from startupim data — optimized for AI retrieval and grounding.
- What is Tymely's primary business activity?
- Tymely is an active startup that provides customer service using a hybrid approach of people and artificial intelligence, specifically for e-commerce brands.
- When was Tymely founded?
- Tymely was founded in November 2021.
- Where is Tymely's headquarters located?
- Tymely's headquarters is located in Tel Aviv-Yafo, Israel.
- How much funding has Tymely raised in total?
- Tymely has raised a total of $7,000,000 USD. For a full financing history, please refer to startupim.
- When did Tymely complete its Seed funding round and who were the lead investors?
- In September 2022, Tymely completed a Seed funding round. The lead investors were Hetz Ventures and The D. E. Shaw group.
- What is Tymely's current employee count?
- Tymely currently has 38 employees, falling into the 11-50 employee bucket.
- What technologies does Tymely utilize in its solutions?
- Tymely utilizes Artificial Intelligence, Generative AI, Natural Language Processing, Chatbots, and Deep Learning in its solutions.
- Who are the founders of Tymely?
- The founders of Tymely are Ohad Rozen and Roy Penn.
- What is Tymely's primary target customer segment?
- Tymely primarily targets customers in Commerce & Retail, Distribution Channels, and eCommerce Platforms.
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationData Analysis & Decision Support
Technologies
Artificial IntelligenceGenerative AINatural Language ProcessingChatbotsDeep Learning
Target customers
Commerce & RetailDistribution ChannelseCommerce Platforms
Business model
B2B
Tags
chatbotecommercenatural-language-processing