TechSee Augmented Vision

Visual Agentic AI for Remote Customer & Field Support using Multimodal Vision and GenAI

Business Software
Active
Mature Herzliya Founded 2014
Total raised
$54.0M
Last: Series C 2020-10
Stage
Mature
Founded
2014
Headcount
132
HQ
Herzliya
Sector
Business Software

About

TechSee provides Sophie AI, a visual Agentic AI platform for customer service teams in telecom, smart home, consumer electronics, utilities and other service-heavy industries. The SaaS solution combines computer vision, multimodal generative AI and augmented reality to let customers, agents and field technicians "see what the problem sees", resolving issues remotely through step-by-step visual guidance. Enterprises use TechSee to cut truck rolls, improve first-time fix, boost NPS and scale service globally.

Funding history · 4 rounds · $54.0M total

2020-10
Series C $30.0M
2018-12
Series B $16.0M
2017-06
Series A $7.5M
2015-06
Seed $500K

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationIndustrial TechnologiesProcess Automation & Intelligence SystemsOperational Optimization Solutions
Technologies
Artificial IntelligenceComputer VisionMachine LearningSimulation & ImagingAugmented Reality
Target customers
ConsumersIndustrial ManufacturingEnterprise & Professional ServicesCall CentersIT
Business model
B2B

Highlights

1 Patents

Tags

iotseniorsservice-providerssmart-homecomputer-visionretailersinsurance-companiescall-centersonline-retailersartificial-intelligencesaascustomer-supportcustomer-serviceaugmented-realitydeep-learningmachine-learningbig-datavirtual-assistantconsumer-electronicsmanufacturing-facilitiesnatural-language-processingcontact-centersindustry-4-0customer-experienceconsumersmobile-applications5g-networksventilation