Last updated 2026-07-20
- Raised $30M Undisclosed Round led by IGP - Israel Growth Partners, Oct 2018
Total raised
$30.0M
Last: Undisclosed Round 2018-11
Stage
Mature
Founded
2002
Headcount
258
HQ
Tel Aviv-Yafo, Israel
Sector
Business Software
About
SysAid is on a mission to liberate organizations by putting AI to work for them and their people. Built on a robust ITSM platform, SysAid's Agentic AI adds a powerful operational layer to IT, automating repetitive tasks and freeing teams from reactive work. The company orchestrates service management across organizations using generative AI that taps into specialized data accumulated from thousands of customers and millions of users. SysAid provides an all-in-one ITSM solution that allows for central control over all IT operations, streamlining operations and eliminating the need to juggle multiple vendors and numerous dashboards.
Funding history · 1 round · $30.0M total
2018-10
Undisclosed Round
$30.0M
★ IGP - Israel Growth Partners
Headcount over time
From 110 (2017-04) to 246 (2026-03) · +136 (+124%) · 72 points · source: Finder history + radar grounding
Q&A
- What is SysAid's primary business?
- SysAid Technologies provides customer-driven IT service management (ITSM) solutions, available as cloud-based or on-premises software. Their solutions are built around and aligned with the ITIL best-practice framework.
- When was SysAid founded?
- SysAid was founded in August 2002.
- Where is SysAid's headquarters located?
- SysAid's headquarters is located in Tel Aviv-Yafo, Israel.
- What is SysAid's total funding to date?
- SysAid has raised a total of $30,000,000 USD.
- When was SysAid's last funding round and who invested?
- SysAid's last funding round was in November 2018, with investment from IGP - Israel Growth Partners.
- What is SysAid's primary sector?
- SysAid's primary sector is Business Software.
- Does SysAid have international offices?
- Yes, SysAid has offices in Brazil, the United States, the United Kingdom, Romania, Canada, and Australia.
Team · 1
Israel Lifshitz
Founder · Founder
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsIT & Network ManagementProduct Development ToolsSoftware Development Tools
Technologies
Platforms & InterfacesSoftwareData StorageCloud
Target customers
Healthcare & Life SciencesEnterprise & Professional ServicesEducation
Business model
B2B
Highlights
Verified
Tags
saasmobile-applicationscustomer-supportasset-managementcloudsmbsoftware-applicationscloud-basedenterprisesknowledge-technologyenterprise-solutionsnetwork-managementself-service
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| Website | sysaid.com |
|---|---|
| linkedin.com/company/132666 | |
| facebook.com/SysAidIT | |
| YouTube | youtube.com/channel/UCLlEdSlnD4wM5TLxe-9_zdw |
| instagram.com/sysaid_technologies |
Identifiers & details
| Legal name | SysAid Technologies Ltd. |
|---|---|
| Former names | Ilient |
| Founded | 2002 |
| Employees (exact) | 258 |
| Offices | Moema; New York; United Kingdom; Iași; Toronto; Carlingford; Iași |
Radar intelligence
Publications (Crossref)
| Works | 1 |
|---|
App Store
| App | Rating | Ratings |
|---|---|---|
| SysAid |
Web history (Wayback)
| Domain | sysaid.com |
|---|
Certificate / subdomain footprint
| Subdomains | 145 |
|---|
Israeli Companies Registrar (רשם החברות / ICA)
| Registrar # (ח.פ.) | 513286039 |
|---|---|
| Status | פעילה |
| Corp type | ישראלית חברה פרטית |
| Incorporated | 2002-08-20 |
| Purpose | לעסוק בכל עיסוק חוקי |
| Liability | מוגבלת |
| In violation (unfiled) | no |
| Last annual report | 2025 |
| Active charges / liens | 0 |
| Registry events | 3 — people (1), shares_capital (2) |
| Registered address | שד' שאול המלך 37 תל אביב - יפו |
Recent registry events
| Date | Event |
|---|---|
| 2026-06-28 | עדכון דירקטורים-הסרת דירקטור |
| 2026-02-15 | העברת מניות |
| 2026-04-09 | הקצאת מניות |