Total raised
$30.0M
Last: Undisclosed 2018-11
Stage
Mature
Founded
2002
Headcount
232
HQ
Tel Aviv-Yafo
Sector
Business Software
About
SysAid Technologies provides customer-driven IT service management (ITSM) solutions available as cloud-based or on-premises software. The companys solutions are built around and aligned with ITIL, the ITSM best-practice framework. SysAid provides one centralized system for information, actions, communication, reporting, support, knowledge, and more. The company orchestrates between different parts of the organization so that good service can be provided in a minimal amount of time, slashing mean time to repair.
Funding history · 1 round · $30.0M total
2018-11
Undisclosed
$30.0M
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsIT & Network ManagementProduct Development ToolsSoftware Development Tools
Technologies
Platforms & InterfacesSoftwareData StorageCloud
Target customers
Healthcare & Life SciencesEnterprise & Professional ServicesEducation
Business model
B2B
Highlights
Verified
Tags
saasmobile-applicationscustomer-supportasset-managementcloudsmbsoftware-applicationscloud-basedenterprisesknowledge-technologyenterprise-solutionsnetwork-managementself-service