Highlights
1 patent
About
Automated Customer Service Solutions
Support Machines provides automated customer service solutions for web and mobile applications and social networks. Support Machines recognizes that the answer to each question is based on the background context of the conversation. It also understands how to make multiple answers flow in a meaningful way, whether by giving instructions or guiding the customer with very specific information. The companys goal is to help businesses provide professional customer service around the clock, while reducing applicable support costs by as much as 90%.
Identity
| Name | Support Machines |
|---|---|
| Slug | support-machines |
| Type / kind | startup |
| Crunchbase ID | support-machines |
| Source _id | agxzfmlsbGlzdHNpdGVyGAsSC05ld19Db21wYW55GICAgJ7frLcJDA |
Status
| Status | inactive |
|---|---|
| Status reason | Non Active, Jan 2017 |
| Last update | 2026-05-17 |
Location
| HQ country code | IL |
|---|---|
| HQ region/district | Center District |
| HQ city | Petah Tikva |
| HQ address | Ha-Mefalsim Street 4, Petah Tiqwa, Israel |
Web & social
| https://www.linkedin.com/company/2526365 | |
| YouTube | https://www.youtube.com/channel/UCYPuaBb4O7Ruv2hye13fVHw |
Classifications
Primary sector Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceNatural Language Processing
Target customers
Enterprise & Professional ServicesMarketing & SalesSoftware DevelopmentMobile Software Development
Business models
B2GB2B
Tags
customer-supportsalesnatural-language-processingcustomer-servicechatcustomer-experiencecross-platformbusiness-intelligenceself-service
Funding
| Total raised | $1.0M |
|---|---|
| Current stage | Mature |
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