Total raised
$1.0M
Last: Undisclosed 2013-04
Stage
Mature
Founded
2006
Headcount
31
HQ
Petah Tikva
Sector
Business Software
About
Support Machines provides automated customer service solutions for web and mobile applications and social networks. Support Machines recognizes that the answer to each question is based on the background context of the conversation. It also understands how to make multiple answers flow in a meaningful way, whether by giving instructions or guiding the customer with very specific information. The companys goal is to help businesses provide professional customer service around the clock, while reducing applicable support costs by as much as 90%.
Funding history · 1 round · $1.0M total
2013-04
Undisclosed
$1.0M
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceNatural Language Processing
Target customers
Enterprise & Professional ServicesMarketing & SalesSoftware DevelopmentMobile Software Development
Business model
B2GB2B
Highlights
1 Patents
Tags
customer-supportsalesnatural-language-processingcustomer-servicechatcustomer-experiencecross-platformbusiness-intelligenceself-service