Total raised
$6.0M
Last: Seed 2021-10
Stage
Acquired
Founded
2021
Headcount
10
HQ
Tel Aviv-Yafo
Sector
Business Software
About
Staircase is a relationship intelligence platform for customer success teams that scales human relationships in order to drive growth and retention. Staircase’s predictive data processing and AI-based technology help monitor, scale, and develop strong relationships by analyzing thousands of real-time engagements between clients and vendors, including by email, chat, video, and phone.
Staircase’s machine-generated visibility enables customer success teams to shift from a reactive to a preventative and proactive operating mode, with the goal of driving customer growth and retention. Staircase provides its users with customer insights, team performance, analytics, data-driven action plans, relationship mapping, and opportunities for growth.
Funding history · 1 round · $6.0M total
2021-10
Seed
$4.0M
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsData Analysis & Decision SupportSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceGenerative AIDeep LearningMachine LearningPlatforms & InterfacesWeb
Target customers
Enterprise & Professional ServicesEnterprises
Business model
B2B
Highlights
Verified
Tags
customer-serviceuser-experienceenterprise-solutionsuser-engagementartificial-intelligencedata-analyticscustomer-engagement