- Acquired by Gainsight, Aug 2024
- Raised $2M funding round led by StageOne Ventures, Dec 2023
- Raised $4M funding round led by StageOne Ventures, Oct 2021
About
Staircase is a relationship intelligence platform for customer success teams that scales human relationships in order to drive growth and retention. Staircase’s predictive data processing and AI-based technology help monitor, scale, and develop strong relationships by analyzing thousands of real-time engagements between clients and vendors, including by email, chat, video, and phone.
Staircase’s machine-generated visibility enables customer success teams to shift from a reactive to a preventative and proactive operating mode, with the goal of driving customer growth and retention. Staircase provides its users with customer insights, team performance, analytics, data-driven action plans, relationship mapping, and opportunities for growth.
Funding history · 2 rounds · $6.0M total
Q&A
- What is Staircase's primary business?
- Staircase is a Customer Intelligence Platform that provides relationship intelligence for customer success teams to drive growth and retention through predictive data processing and AI-based technology.
- When was Staircase founded?
- Staircase was founded in April 2021.
- What is Staircase's current status?
- Staircase was acquired by Gainsight in August 2024.
- Who are the co-founders of Staircase?
- The co-founders of Staircase are Ori Entis, who serves as Co-founder & CEO, and Lior Harel, who serves as Co-founder & CTO.
- How much funding has Staircase raised in total?
- Staircase has raised a total of $6,000,000 USD.
- When was Staircase's last funding round and who were the lead investors?
- Staircase's last funding round was in December 2023, with StageOne Ventures as the lead investor.
- What technologies does Staircase utilize?
- Staircase utilizes Artificial Intelligence, Generative AI, Deep Learning, Machine Learning, Platforms & Interfaces, and Web technologies.
Team · 2
Sectors & technology
Highlights
Tags
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| Website | staircase.ai |
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| linkedin.com/company/73220070 |
Identifiers & details
| Founded | 2021-4 |
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| Employees (exact) | 10 |
| Offices | Topanga |
| Status reason | Acquired by Gainsight on Aug, 2024 |
Acquisitions & public offerings
Acquired by Gainsight 2024-08
Radar intelligence
Patents
| EPO | 13 |
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Publications (Crossref)
| Works | 10 |
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GitHub
| Top repos | metrics-datadog, gpt_index, cartography, langchain |
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Web history (Wayback)
| Domain | staircase.ai |
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