About
Smartlive is a mobile app that connects customers with customer service representatives instantly via chat. The app facilitates optimal service and branding by managing a valuable personal relationship with customers. Smartlive makes it easy for customers to contact companies without having to wait on hold, endure endless IVR exchanges, or repeat themselves. With Smartlive, callers can chat with any companys customer service within seconds. Smartlive aims to create an outstanding customer experience that allows brands to leverage each interaction with their customers for branding and upscale. Easy implementation puts a companys customers just a click away, with no more queuing on the phone or redialing. The Smartlive engines text-recognition capability boosts customer satisfaction while optimizing the companys operations, contact center tools, and data management programs.
Company Intelligence Q&A
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- What is SmartLive's primary business offering?
- SmartLive offers a mobile app that connects customers with customer service representatives instantly via chat, aiming to improve customer experience by eliminating wait times and IVR exchanges.
- When was SmartLive founded?
- SmartLive was founded in August 2012.
- What is the current operational status of SmartLive?
- SmartLive is currently inactive, with its status recorded as 'Non Active' as of January 2014.
- Where is SmartLive headquartered?
- SmartLive is headquartered in Ra'anana, Center District, Israel, at Borokhov Street 2.
- Which geographic markets did SmartLive target?
- SmartLive targeted geographic markets including Israel, the United States, and France.
- How many employees did SmartLive have?
- SmartLive had 3 employees, falling into the 1-10 employee bucket.
- Who are the co-founders of SmartLive?
- The co-founders of SmartLive are Yohanna Emkies and Ishay Emkies.
- What is SmartLive's primary sector classification?
- SmartLive's primary sector classification is Business Software.
- Does SmartLive have a mobile application available?
- Yes, SmartLive has a mobile application available on both iOS (Apple App Store) and Android (Google Play Store).