Last updated 2026-06-18
- Acquired by KMS Lighthouse, Nov 2020
- Raised $1.2M funding round, Jun 2018
Total raised
$1.2M
Last: 2018-06
Stage
Acquired
Founded
2017
Headcount
1
HQ
Tel Aviv-Yafo, Israel
Sector
Business Software
About
Reps.AI offers an engine that connects to multiple platforms in order to improve the speed at which teams help customers. The core engine combs through historical data to train itself on the topics that customers inquire about and the replies that the support team provides. For each topic, the engine provides insights for the manager, real-time suggestions for customer representatives, and, with sufficient training, fully automated replies. Service providers can customize and activate by topic in order to show the representatives the action bar, the automated answers, or both. Reps.AI can help companies boost their customer support response times by as much as 10% to 20%.
Funding history · 1 round · $1.2M total
2018-06
$1.2M
Q&A
- What is Reps AI's primary business?
- Reps AI provides a Customer Service Platform Management engine that connects to multiple platforms to improve the speed at which teams help customers. It trains on historical data to offer insights, real-time suggestions, and automated replies for customer representatives.
- When was Reps AI founded?
- Reps AI was founded in February 2017.
- What is Reps AI's current status?
- Reps AI is currently listed as 'Acquired (Inactive)' due to its acquisition by KMS Lighthouse in November 2020.
- How much funding has Reps AI raised in total?
- Reps AI has raised a total of $1,200,000.
- When was Reps AI's last funding round and who participated?
- Reps AI's last funding round was in June 2018, with iAngels participating.
- What is Reps AI's employee count?
- Reps AI has an employee count in the 1-10 range.
- What technologies does Reps AI utilize?
- Reps AI utilizes Artificial Intelligence and Natural Language Processing technologies.
- What industries does Reps AI target with its solutions?
- Reps AI targets Enterprise & Professional Services, Financial Services, Financial Products, and Insurance industries.
Team · 2
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceNatural Language Processing
Target customers
Enterprise & Professional ServicesFinancial ServicesFinancial ProductsInsurance
Business model
B2B
Highlights
Verified
Tags
automationcrmartificial-intelligencenatural-language-processingcustomer-supportchatbotsaasmachine-learningcustomer-serviceproductivityairlinescustomer-loyaltyknowledge-managementinsurance-companiesenterprise-solutionscustomer-experienceenterprises
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| linkedin.com/company/17996490 | |
| facebook.com/repsengine |
Identifiers & details
| Founded | 2017-2 |
|---|---|
| Employees (exact) | 1 |
| Status reason | Acquired (Inactive) by KMS Lighthouse on Nov 2020 - closed due to acquisition |
Acquisitions & public offerings
Acquired by KMS Lighthouse 2020-11