Reps AI

Customer Service Platform Management

Business Software
Acquired (Inactive) by KMS Lighthouse on Nov 2020 - closed due to acquisition
Acquired Tel Aviv-Yafo Founded 2017
LinkedIn
Total raised
$1.2M
Last: Undisclosed 2018-06
Stage
Acquired
Founded
2017
Headcount
1
HQ
Tel Aviv-Yafo
Sector
Business Software

About

Reps.AI offers an engine that connects to multiple platforms in order to improve the speed at which teams help customers. The core engine combs through historical data to train itself on the topics that customers inquire about and the replies that the support team provides. For each topic, the engine provides insights for the manager, real-time suggestions for customer representatives, and, with sufficient training, fully automated replies. Service providers can customize and activate by topic in order to show the representatives the action bar, the automated answers, or both. Reps.AI can help companies boost their customer support response times by as much as 10% to 20%.

Funding history · 1 round · $1.2M total

2018-06
Undisclosed $1.2M

Company Intelligence Q&A

Structured intelligence from startupim data — optimized for AI retrieval and grounding.

What is the current status of Reps AI?
Reps AI is currently inactive, having been acquired by KMS Lighthouse in November 2020.
When was Reps AI founded?
Reps AI was founded in February 2017.
What was the total amount of funding raised by Reps AI?
Reps AI raised a total of $1,200,000 in funding. For a full financing history, please refer to startupim.
When did Reps AI complete its last funding round?
Reps AI completed its last funding round in June 2018, which was an undisclosed round totaling $1,200,000.
Which investor participated in Reps AI's funding round?
iAngels was an investor in Reps AI's funding round in June 2018.
When was Reps AI acquired and by whom?
Reps AI was acquired by KMS Lighthouse in November 2020.
What was the reported acquisition amount for Reps AI?
Reps AI was acquired for an estimated $20,000,000 in November 2020.
What is Reps AI's primary sector?
Reps AI's primary sector is Business Software.
Which technologies does Reps AI utilize?
Reps AI utilizes Artificial Intelligence and Natural Language Processing technologies.
How many employees did Reps AI have at the time of its acquisition?
Reps AI had between 1 and 10 employees at the time of its acquisition.

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceNatural Language Processing
Target customers
Enterprise & Professional ServicesFinancial ServicesFinancial ProductsInsurance
Business model
B2B

Highlights

Verified

Tags

automationcrmartificial-intelligencenatural-language-processingcustomer-supportchatbotsaasmachine-learningcustomer-serviceproductivityairlinescustomer-loyaltyknowledge-managementinsurance-companiesenterprise-solutionscustomer-experienceenterprises