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About
Multichannel Ecommerce Helpdesk Solution
ReplyDesk is a multichannel ecommerce helpdesk solution that allows online sellers to consolidate all their customer communication channels into one platform. ReplyDesk integrates with leading marketplaces, shopping carts, social media, and email platforms, and brings all your tickets into one place for simpler customer relationship management. Packed with essential help desk tools like built-in multichannel order management, AI-generated replies and AI-powered organization tools, and automated help desk tools like ticket routing and SLA timers, ReplyDesk is a complete ecommerce helpdesk for multichannel sellers.
Identity
| Name | ReplyDesk |
|---|---|
| Slug | replydesk |
| Type / kind | startup |
| Source _id | osr72BK3Wpcbupu416KOx7OFpr4zVA4BNmIHElPz823JavFV8rgnBS |
Status
| Status | active |
|---|---|
| Last update | 2026-05-17 |
Location
| HQ country code | IL |
|---|---|
| HQ region/district | Center District |
| HQ city | Tel Aviv-Yafo |
| HQ address | Haggibbor Ha'Almoni St, Tel Aviv-Yafo, Israel |
Web & social
| Website | https://www.replydesk.com |
|---|---|
| https://www.linkedin.com/company/83509717 | |
| Twitter / X | https://twitter.com/replydeskapp |
| https://www.facebook.com/ReplyDesk |
Classifications
Primary sector Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Target customers
Commerce & RetailConsumer GoodsDistribution ChannelseCommerce Platforms
Business models
B2B
Funding
| Total raised | — |
|---|---|
| Current stage | Pre-Funding |
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