ReplyDesk

Multichannel Ecommerce Helpdesk Solution

Business Software
Active
Pre-Funding Tel Aviv-Yafo Founded 2019
Total raised
Stage
Pre-Funding
Founded
2019
Headcount
11
HQ
Tel Aviv-Yafo
Sector
Business Software

About

ReplyDesk is a multichannel ecommerce helpdesk solution that allows online sellers to consolidate all their customer communication channels into one platform. ReplyDesk integrates with leading marketplaces, shopping carts, social media, and email platforms, and brings all your tickets into one place for simpler customer relationship management. Packed with essential help desk tools like built-in multichannel order management, AI-generated replies and AI-powered organization tools, and automated help desk tools like ticket routing and SLA timers, ReplyDesk is a complete ecommerce helpdesk for multichannel sellers.

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Target customers
Commerce & RetailConsumer GoodsDistribution ChannelseCommerce Platforms
Business model
B2B

Highlights

Verified