About
Trainable AI Agents Automate Support, Analyze Interactions, and Turn CX into Growth
Quack AI provides a trainable agentic AI platform that lets CX and support teams automate complex customer conversations while keeping humans focused on high-value issues. The product connects to existing CRMs, ticketing tools, knowledge bases and internal systems, then uses topic-based training, autonomous QA and voice-of-customer analytics to continuously improve resolution quality. SaaS and high-growth companies use Quack to reduce ticket load, shorten time to resolution, and turn support into a measurable growth driver.
Identity
| Name | Quack |
|---|---|
| Slug | quack |
| Type / kind | startup |
| Crunchbase ID | quack-5e8e |
| Source _id | XdSLRveGT9DESbWAxEmAPfrBPRsNobhj4JrU2gq0ANe7LjLghHkFRF |
Status
| Status | acquired |
|---|---|
| Status reason | Acquired by AUI on Feb 2026 |
| Last update | 2026-05-17 |
Location
| HQ country code | IL |
|---|---|
| HQ region/district | Center District |
| HQ city | Tel Aviv-Yafo |
| HQ address | 154 Menachem Begin Kardan House, 2nd Floor, Tel Aviv-Yafo, Israel |
Web & social
| Website | https://www.quack.ai |
|---|---|
| https://www.linkedin.com/company/83557090 | |
| Twitter / X | https://x.com/TheQuack_ |
Classifications
Primary sector Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce ToolsIT, R&D & Data SolutionsCommunications Tools
Technologies
Platforms & InterfacesWebAPIArtificial IntelligenceGenerative AI
Target customers
Enterprise & Professional ServicesEnterprises
Business models
B2B
Tags
customer-supportai-process-optimization
Funding
| Total raised | $7.2M |
|---|---|
| Current stage | Acquired |
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