Quack

Trainable AI Agents Automate Support, Analyze Interactions, and Turn CX into Growth

Business Software
Acquired by AUI on Feb 2026
Acquired Tel Aviv-Yafo Founded 2023
Total raised
$7.2M
Last: Seed 2025-09
Stage
Acquired
Founded
2023
Headcount
30
HQ
Tel Aviv-Yafo
Sector
Business Software

About

Quack AI provides a trainable agentic AI platform that lets CX and support teams automate complex customer conversations while keeping humans focused on high-value issues. The product connects to existing CRMs, ticketing tools, knowledge bases and internal systems, then uses topic-based training, autonomous QA and voice-of-customer analytics to continuously improve resolution quality. SaaS and high-growth companies use Quack to reduce ticket load, shorten time to resolution, and turn support into a measurable growth driver.

Funding history · 3 rounds · $7.2M total

2025-09
Seed $7.0M
2023-12
Seed Undisclosed
2023-04
Pre-Seed $165K

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce ToolsIT, R&D & Data SolutionsCommunications Tools
Technologies
Platforms & InterfacesWebAPIArtificial IntelligenceGenerative AI
Target customers
Enterprise & Professional ServicesEnterprises
Business model
B2B

Tags

customer-supportai-process-optimization