Pontis · raw details

Pontis is a customer engagement platform that uses real-time analytics to provide a contextual view of customers. Pontis also helps users manage the multidimensional customer state by continuously analyzing events, driving actions, and adapting engagements. Pontis provides users with a drag-and-drop visual interface to create, simulate, monitor, and manage engagements. Machine learning automatically adapts every engagement to the specific context of the individual customer. Pontis Engage enables a consistent experience by centrally managing both inbound and outbound engagements across all channels and touchpoints.