Pontis

Customer Engagement Management

Business Software
Acquired by Amdocs
Acquired Ra'anana, Israel Founded 2003
LinkedIn
Last updated 2026-06-18
Total raised
$43.9M
Last: 2009-02
Stage
Acquired
Founded
2003
Headcount
71
HQ
Ra'anana, Israel
Sector
Business Software

About

Pontis is a customer engagement platform that uses real-time analytics to provide a contextual view of customers. Pontis also helps users manage the multidimensional customer state by continuously analyzing events, driving actions, and adapting engagements. Pontis provides users with a drag-and-drop visual interface to create, simulate, monitor, and manage engagements. Machine learning automatically adapts every engagement to the specific context of the individual customer. Pontis Engage enables a consistent experience by centrally managing both inbound and outbound engagements across all channels and touchpoints.

Funding history · 3 rounds · $43.9M total

Q&A

What is Pontis's primary business?
Pontis is a customer engagement platform that utilizes real-time analytics to offer a contextual view of customers and manage multidimensional customer states.
When was Pontis founded?
Pontis was founded in August 2003.
What is the current status of Pontis?
Pontis is currently active, though its status reason indicates it was acquired by Amdocs in September 2016.
What is Pontis's total funding raised to date?
Pontis has raised a total of $43,850,000 USD.
Which investors participated in Pontis's first funding round in September 2003?
Accel and Evergreen Venture Partners participated in Pontis's September 2003 funding round.
Which investors participated in Pontis's February 2007 funding round?
Evergreen Venture Partners, Accel, Sequoia Capital, and Western Technology Investment participated in Pontis's February 2007 funding round.
Which investors participated in Pontis's last funding round in February 2009?
Sequoia Capital, Accel, Norwest Venture Partners, and Evergreen Venture Partners participated in Pontis's February 2009 funding round.
What is Pontis's primary sector?
Pontis's primary sector is Business Software.

Team · 1

Michael Kerbis
Founder · Founder & CTO

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationData Analysis & Decision SupportSales & Marketing SolutionsAdvertising Platforms
Technologies
Artificial IntelligenceMachine LearningPlatforms & InterfacesWeb
Target customers
Commerce & RetailConsumer GoodsEnterprise & Professional ServicesSMBs & SMEs
Business model
B2B

Tags

personalizationcustomer-engagementcustomer-serviceispbig-data-analyticsmobile-carriersmarketing
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)

External links

LinkedInlinkedin.com/company/18831
Facebookfacebook.com/pages/Pontis/427893387299202

Identifiers & details

Founded2003-8
Employees (exact)71
Status reasonAcquired (Inactive) by Amdocs on Sep 2016 - closed due to acquisition

Acquisitions & public offerings

Acquired by Amdocs 2016-09

Radar intelligence

Patents

EPO34

Publications (Crossref)

Works8