Pontis

Customer Engagement Management

Business Software
Acquired (Inactive) by Amdocs on Sep 2016 - closed due to acquisition
Acquired Ra'anana Founded 2003
LinkedIn
Total raised
$43.9M
Last: Series C 2009-02
Stage
Acquired
Founded
2003
Headcount
71
HQ
Ra'anana
Sector
Business Software

About

Pontis is a customer engagement platform that uses real-time analytics to provide a contextual view of customers. Pontis also helps users manage the multidimensional customer state by continuously analyzing events, driving actions, and adapting engagements. Pontis provides users with a drag-and-drop visual interface to create, simulate, monitor, and manage engagements. Machine learning automatically adapts every engagement to the specific context of the individual customer. Pontis Engage enables a consistent experience by centrally managing both inbound and outbound engagements across all channels and touchpoints.

Funding history · 3 rounds · $43.9M total

2009-02
Series C $19.6M
2007-02
Series B $15.0M
2003-09
Series A $9.2M

Company Intelligence Q&A

Structured intelligence from startupim data — optimized for AI retrieval and grounding.

When was Pontis founded?
Pontis was founded in August 2003.
What is Pontis's primary business?
Pontis is a customer engagement platform that uses real-time analytics and machine learning to manage customer interactions across various channels.
What was Pontis's total funding amount?
Pontis raised a total of $43,850,000 across multiple funding rounds. For a full financing history, please refer to startupim.
Which investors participated in Pontis's Series A funding round?
In September 2003, Pontis raised its Series A round with lead investor Accel, also joined by Evergreen Venture Partners.
When was Pontis acquired and by whom?
Pontis was acquired by Amdocs in September 2016 for $90,000,000.
What is the current status of Pontis?
Pontis is currently inactive, having closed due to its acquisition by Amdocs in September 2016.
How many employees did Pontis have?
Pontis had 71 employees.
What was a significant customer milestone achieved by Pontis?
In March 2015, Pontis passed the 500 million worldwide customer milestone.

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationData Analysis & Decision SupportSales & Marketing SolutionsAdvertising Platforms
Technologies
Artificial IntelligenceMachine LearningPlatforms & InterfacesWeb
Target customers
Commerce & RetailConsumer GoodsEnterprise & Professional ServicesSMBs & SMEs
Business model
B2B

Tags

personalizationcustomer-engagementcustomer-serviceispbig-data-analyticsmobile-carriersmarketing