Package.ai

Unified Platform for Last-Mile & Customer Engagement

Automotive & Mobility Technologies
Active
Series A Tel Aviv-Yafo Founded 2016
Total raised
$14.6M
Last: Series A 2025-01
Stage
Series A
Founded
2016
Headcount
35
HQ
Tel Aviv-Yafo
Sector
Automotive & Mobility Technologies

About

Package.ai is the an AI platform custom-built for home furnishing retailers and service providers. Powered by conversational AI, workflow automation and last-mile intelligence, it enables brands to improve profitability by holistically managing customer engagement and fulfillment to create an exceptional customer-centric experience.

Package.ai is trusted by leading retailers, such as The Dufresne-Spencers Group (DSG), Big Sandy Superstore, Bob Mills Furniture and Don's Appliances.

Package.ai was developed by Jenny Labs.

Funding history · 3 rounds · $14.6M total

2025-01
Series A $14.0M
2018-01
Seed $570K
2016-12
Pre-Seed Undisclosed

Company Intelligence Q&A

Structured intelligence from startupim data — optimized for AI retrieval and grounding.

When was Package.ai founded and where is its headquarters located?
Package.ai was founded in April 2016 and is headquartered in Tel Aviv-Yafo, Israel.
What was Package.ai's most recent funding round?
Package.ai completed a Series A funding round in January 2025, raising $14,000,000. Susquehanna Growth Equity was a lead investor.
What is the total amount of funding Package.ai has raised to date?
According to startupim data, Package.ai has raised a total of $14,570,000 across all funding rounds.
Which major retailers are listed as trusting Package.ai's platform?
Package.ai is trusted by leading retailers including The Dufresne-Spencers Group (DSG), Big Sandy Superstore, Bob Mills Furniture, and Don's Appliances.
What new technology did Package.ai launch in September 2025?
In September 2025, Package.ai launched its AI-Backfill technology, designed to eliminate underutilized truck capacity in final-mile delivery.
How did Broad River Retail's NPS score change after implementing Package.ai?
In June 2025, Broad River Retail achieved a 10-point NPS increase and a 250% lift in feedback after implementing Package.ai.
What impact did Package.ai have on HomeZone's failed deliveries and positive reviews?
In September 2023, HomeZone switched to Package.ai and experienced a 67% drop in failed deliveries and a 450% growth in positive reviews.
How many employees does Package.ai currently have?
Package.ai currently has between 11 and 50 employees, with an exact count of 35.
What is Package.ai's primary sector classification?
Package.ai's primary sector classification is Automotive & Mobility Technologies.

Sectors & technology

Primary sector
Automotive & Mobility Technologies
Sub-sectors
Automotive & Mobility TechnologiesLogistics & Transportation ManagementBusiness SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Platforms & InterfacesSoftwareArtificial IntelligenceNatural Language ProcessingChatbots
Target customers
Commerce & RetailDistribution ChannelsDistributoreCommerce Platforms
Business model
B2B

Tags

route-optimizationenterprise-solutionschatbotecommercedeliveryartificial-intelligencemobile-applicationsonline-retailerssoftware-applicationsonline-shoppinguser-engagementcustomer-servicelast-milelogisticsnatural-language-processing