Last updated 2026-07-20
- Raised $14M Series A led by Susquehanna Growth Equity, Dec 2024
- Raised $570k Seed round led by toDay Ventures, Dec 2017
- Raised Pre-Seed round led by Shai Rephaeli, Nov 2016
Total raised
$14.6M
Last: Undisclosed Round 2025-01
Stage
Series A
Founded
2017
Headcount
20
HQ
Tel Aviv-Yafo, Israel
Sector
Automotive & Mobility Technologies
About
Package.ai is an AI platform custom-built for home furnishing retailers and service providers. Powered by conversational AI, workflow automation, and last-mile intelligence, it enables brands to improve profitability by holistically managing customer engagement and fulfillment to create an exceptional customer-centric experience. The platform integrates customer support, delivery scheduling, routing, tracking, feedback, reviews, website chat, and customer self-pickup, offering two-way customer interactions, delivery confirmation, and personalized messaging. Package.ai was founded in 2017 by Ziv Fass and Yoav Sadeh. The company's founding vision was to create autonomous software that fully integrates shipping operations with customer communication, ensuring a personalized, seamless customer experience and enhanced operational efficiency.
Funding history · 3 rounds · $14.6M total
2024-12
A Round
$14.0M
★ Susquehanna Growth Equity
2017-12
Seed
$570K
★ toDay Ventures★ Nielsen Innovate
2016-11
Pre-Seed
Undisclosed
★ Shai Rephaeli
Headcount over time
From 6 (2019-05) to 34 (2026-01) · +28 (+467%) · 14 points · source: Finder history + radar grounding
Q&A
- What is Package.ai's primary focus?
- Package.ai is an AI platform designed for home furnishing retailers and service providers, focusing on last-mile delivery and customer engagement through conversational AI and workflow automation.
- When was Package.ai founded?
- Package.ai was founded in April 2016.
- How many employees does Package.ai have?
- Package.ai has 11-50 employees.
- What is Package.ai's total funding to date?
- Package.ai has raised a total of $14,570,000 USD.
- When was Package.ai's most recent funding round and who led it?
- Package.ai's most recent funding round was in January 2025, led by Susquehanna Growth Equity.
- Which investors participated in Package.ai's January 2018 funding round?
- Nielsen Innovate and toDay Ventures participated in Package.ai's January 2018 funding round.
- What are the key technologies utilized by Package.ai?
- Package.ai utilizes Artificial Intelligence, Natural Language Processing, and Chatbots within its platform and interfaces.
- What types of customers does Package.ai target?
- Package.ai targets customers in Commerce & Retail, Distribution Channels, Distributors, and eCommerce Platforms.
Team · 2
Ziv Fass
Founder · Co-founder & CEO
Yoav Sadeh
Founder · Co-founder & CTO
Sectors & technology
Primary sector
Automotive & Mobility Technologies
Sub-sectors
Automotive & Mobility TechnologiesLogistics & Transportation ManagementBusiness SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Platforms & InterfacesSoftwareArtificial IntelligenceNatural Language ProcessingChatbots
Target customers
Commerce & RetailDistribution ChannelsDistributoreCommerce Platforms
Business model
B2B
Tags
route-optimizationenterprise-solutionschatbotecommercedeliveryartificial-intelligencemobile-applicationsonline-retailerssoftware-applicationsonline-shoppinguser-engagementcustomer-servicelast-milelogisticsnatural-language-processing
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| Website | package.ai |
|---|---|
| linkedin.com/company/17970893 | |
| facebook.com/jennyroutingninja | |
| YouTube | youtube.com/channel/UCuYgDYW5ujNLf_nWKzUW7kQ |
Identifiers & details
| Founded | 2017 |
|---|---|
| Employees (exact) | 20 |
Radar intelligence
Open jobs — personio
| Total open | 3 |
|---|---|
| Remote | 0 |
| By department | R&D (3) |
| By location | Israel (3) |
| Title | Location | Department |
|---|---|---|
| Frontend Team Lead | Israel | R&D |
| Senior Algorithms Engineer - Routing & Optimization | Israel | R&D |
| Senior Backend Engineer | Israel | R&D |
GitHub
| Top repos | pai-frontend-task, fetch, pai-os |
|---|
Web history (Wayback)
| Domain | package.ai |
|---|
Certificate / subdomain footprint
| Subdomains | 47 |
|---|
Israeli Companies Registrar (רשם החברות / ICA)
| Registrar # (ח.פ.) | 515499291 |
|---|---|
| Status | פעילה |
| Corp type | ישראלית חברה פרטית |
| Incorporated | 2016-08-02 |
| Purpose | לעסוק בכל עיסוק חוקי |
| Liability | מוגבלת |
| In violation (unfiled) | no |
| Last annual report | 2024 |
| Active charges / liens | 0 |
| Registry events | 2 — shares_capital (2) |
| Registered address | רב אשי 15 תל אביב - יפו |
Recent registry events
| Date | Event |
|---|---|
| 2026-03-16 | הקצאת מניות |
| 2026-03-16 | העברת מניות |