Last updated 2026-07-26
- Acquired by Contentsquare, Jul 2025
- Raised $12M Series A led by ServiceNow Ventures, Mar 2022
- Raised $5.1M Series B
Total raised
$19.1M
Last: Undisclosed Round 2022-04
Stage
Acquired
Founded
2018
Headcount
63
HQ
New York, United States
Sector
Business Software
About
Loris is an AI-powered SaaS platform that transforms customer service conversations into actionable insights, empowering businesses to elevate both customer experience and operational efficiency. It analyzes conversations to identify root causes of issues and improve agent performance, enabling companies to enhance their customer service quality and internal culture. The software crafts real-time suggested responses based on the customer's tone, helping human agents provide more empathetic and efficient support. Loris also has an office in Tel Aviv, Israel, and its R&D center is located in Israel.
Funding history · 3 rounds · $19.1M total
2022-03
A Round
$12.0M
★ ServiceNow Ventures
2018-01
Seed
$2.0M
★ Ann Miura-KoHomebrewDan LevitanJeff WeinerKapor CapitalOmidyar NetworkCity Light CapitalPrecursor VenturesWeWork Technologies
Date unknown
B Round
$5.1M
Headcount over time
From 39 (2023-04) to 70 (2026-03) · +31 (+79%) · 17 points · source: Finder history + radar grounding
Q&A
- What is Loris's primary business?
- Loris is an AI-powered SaaS platform that provides conversational intelligence for customer service, analyzing conversations to improve customer experience and operational efficiency.
- When was Loris acquired and by whom?
- Loris was acquired by Contentsquare in July 2025.
- What was Loris's last known funding round?
- Loris raised a $12 million Series A round in April 2022, led by Bow Capital.
- Where are Loris's headquarters located?
- Loris's headquarters are in New York, United States, with an office in Brooklyn, NY.
- Does Loris have an R&D center outside the US?
- Yes, Loris has an R&D center located in Israel, with an office in Tel Aviv.
- Who are the founders of Loris?
- Nancy Lublin is a founder of Loris, and Etie Hertz is listed as a Co-founder & CEO.
- What technologies does Loris primarily use?
- Loris primarily uses Artificial Intelligence and Natural Language Processing.
Team · 1
Nancy Lublin
Founder · Founder
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceNatural Language Processing
Target customers
Enterprise & Professional ServicesCall Centers
Business model
B2B
Tags
natural-language-processingcall-centersartificial-intelligencemachine-learningcustomer-service
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| Website | loris.ai/ |
|---|---|
| linkedin.com/company/11465498 | |
| facebook.com/lorisaitech |
Identifiers & details
| Former names | Ikigai Alpha |
|---|---|
| Founded | 2018-1 |
| Employees (exact) | 63 |
| Offices | Brooklyn |
| Status reason | Acquired by Contentsquare on Jul 2025 |
Acquisitions & public offerings
Acquired by Contentsquare 2025-07
Radar intelligence
Patents
| EPO | 595 |
|---|
Publications (Crossref)
| Works | 10 |
|---|
GitHub
| Top repos | api-query-params, alfred-producthunt-workflow, alfred-hackernews-workflow, loris.github.io, extensions |
|---|
Web history (Wayback)
| Domain | loris.ai |
|---|
Israeli Companies Registrar (רשם החברות / ICA)
| Registrar # (ח.פ.) | 516143484 |
|---|---|
| Status | פעילה |
| Corp type | ישראלית חברה פרטית |
| Incorporated | 2020-01-21 |
| Purpose | לעסוק בכל עיסוק חוקי |
| Liability | מוגבלת |
| In violation (unfiled) | no |
| Last annual report | 2026 |
| Active charges / liens | 0 |
| Registry events | 7 — annual_report (1), violation (1), other (1), people (3), shares_capital (1) |
| Registered address | לינקולן 20 תל אביב - יפו |
Recent registry events
| Date | Event |
|---|---|
| 2026-05-31 | דו~ח שנתי |
| 2026-05-31 | עדכון הפרה |
| 2026-05-28 | עדכון כתובת ו/או מען דיגיטלי |
| 2026-05-12 | עדכון דירקטורים-הוספת דירקטור |
| 2026-05-12 | עדכון דירקטורים-הסרת דירקטור |
| 2026-05-10 | עדכון בעלי תפקידים |
| 2026-06-08 | העברת מניות |