Last updated 2026-06-18
- Acquired by Contentsquare, Jul 2025
- Raised $12M funding round, Apr 2022
- Raised $5.1M funding round
Total raised
$19.1M
Last: 2022-04
Stage
Acquired
Founded
2018
Headcount
69
HQ
Brooklyn, United States
Sector
Business Software
About
Loris.ai has built an AI-based system that helps customer service agents communicate effectively and efficiently with customers, reducing the need for bots. The Loris algorithm analyzes the conversation between the service agent and the customer, measuring their emotional state and presenting recommendations on how to respond to the situation with the most appropriate messaging, language, or voice. It can generate insights for management regarding the agent's performance and customer's satisfaction.
Funding history · 3 rounds · $19.1M total
2022-04
$12.0M
2018-02
Date unknown
$5.1M
Q&A
- What is Loris's primary business?
- Loris has developed an AI-based system designed to assist customer service agents in communicating effectively and efficiently with customers, aiming to reduce reliance on bots. The system analyzes conversations, measures emotional states, and recommends appropriate responses.
- When was Loris acquired and by whom?
- Loris was acquired by Contentsquare in July 2025.
- What was Loris's last known funding round?
- Loris raised $12,000,000 in April 2022, with ServiceNow Ventures participating.
- Who are the founders of Loris?
- Etie Hertz is a Co-founder and CEO of Loris.
- What technologies does Loris utilize?
- Loris utilizes Artificial Intelligence and Natural Language Processing.
- What types of customers does Loris target?
- Loris targets Enterprise & Professional Services and Call Centers.
- What is Loris's total funding raised to date?
- Loris has raised a total of $19,100,000 USD.
Team · 1
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceNatural Language Processing
Target customers
Enterprise & Professional ServicesCall Centers
Business model
B2B
Tags
natural-language-processingcall-centersartificial-intelligencemachine-learningcustomer-service
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| Website | loris.ai/ |
|---|---|
| linkedin.com/company/11465498 | |
| facebook.com/lorisaitech |
Identifiers & details
| Former names | Ikigai Alpha |
|---|---|
| Founded | 2018-1 |
| Employees (exact) | 69 |
| Offices | Brooklyn |
| Status reason | Acquired by Contentsquare on Jul 2025 |
Acquisitions & public offerings
Acquired by Contentsquare 2025-07
Radar intelligence
Patents
| EPO | 595 |
|---|
Publications (Crossref)
| Works | 10 |
|---|
GitHub
| Top repos | api-query-params, alfred-producthunt-workflow, alfred-hackernews-workflow, loris.github.io, extensions |
|---|
Web history (Wayback)
| Domain | loris.ai |
|---|