- Acquired by ServiceNow for $58.4M, Jan 2020
- Raised $10M Series B led by Flint Capital, Oct 2019
- Raised $6M Series A led by JVP, Apr 2017
About
Loom Systems offers an AI-enabled, real-time predictive log analytics platform designed to predict and prevent digital customer experience issues before clients are affected. Its solution provides smooth IT operations with no downtime, outages, or threat to ongoing activity. The company's virtual data analyst, Sophie, offers real-time full visibility across the IT stack to ensure end-user satisfaction. Loom helps the client's IT operations run smoothly, enabling their team to become proactive and smarter about IT issues. Loom clients have benefitted from reduced operational expenses, improved service-level agreements, up to a 45% decrease in mean time to repair, a self-sufficient L1 support team with up to a 50% decrease in escalations, and a fast time to value with Loom Systems' AI Ops Playbook.
Funding history · 2 rounds · $16.0M total
Headcount over time
Q&A
- What is Loom Systems' primary offering?
- Loom Systems offers an AI-enabled, real-time predictive log analytics platform designed to predict and prevent digital customer experience issues.
- When was Loom Systems founded?
- Loom Systems was founded in April 2015.
- How many employees does Loom Systems have?
- Loom Systems has 1-10 employees.
- What is the total amount of funding Loom Systems has raised?
- Loom Systems has raised a total of $16,000,000 across its funding rounds.
- When was Loom Systems' last funding round and who were the lead investors?
- Loom Systems' last funding round was in November 2019, with Flint Capital as a lead investor.
- Which company acquired Loom Systems and when did the acquisition occur?
- Loom Systems was acquired by ServiceNow in January 2020.
- Where is Loom Systems headquartered?
- Loom Systems is headquartered in Tel Aviv-Yafo, Israel.
- Who are the co-founders of Loom Systems?
- The co-founders of Loom Systems are Dror Mann and Ronny Lehmann.
Team · 2
Sectors & technology
Highlights
Tags
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| Website | www.loomsystems.com |
|---|---|
| linkedin.com/company/10250157 | |
| facebook.com/loom.systems | |
| YouTube | youtube.com/channel/UCg2EemXqHpZVRQ2jPSg2xIQ |
Identifiers & details
| Legal name | Loom Systems Ltd. |
|---|---|
| Founded | 2015-4 |
| Employees (exact) | 5 |
| Offices | San Francisco |
| Status reason | Acquired (Inactive) by ServiceNow on Jan 2020 - closed due to acquisition |
Acquisitions & public offerings
Acquired by ServiceNow 2020-01 $58.4M
Radar intelligence
Patents
| EPO | 4 |
|---|
Web history (Wayback)
| Domain | loomsystems.com |
|---|
Israeli Companies Registrar (רשם החברות / ICA)
| Registrar # (ח.פ.) | 515239440 |
|---|---|
| Status | מחוסלת עקב מיזוג — CLOSED |
| Corp type | ישראלית חברה פרטית |
| Incorporated | 2015-04-12 |
| Purpose | לעסוק בכל עיסוק חוקי |
| Liability | מוגבלת |
| In violation (unfiled) | no |
| Last annual report | 2020 |
| Active charges / liens | 0 |
| Registry events | 0 |
| Registered address | ברט אהרון 18 פתח תקווה |