KMS Lighthouse is a leading provider of cutting-edge knowledge management solutions enhancing business engagements by empowering employees, agents and customers with real-time access to accurate and consistent knowledge to improve customer and employee experience alike. KMS Lighthouse's powerful patented search functionality dramatically improves engagements across all service and sales channels. The solution boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. The solution is easily integrated to 3rd party solutions including CRM, ticketing and chatbots. KMS Lighthouse has been adopted by leading global brands, including Bank of America, Toyota Financial Services, GE HealthCare, lastminute.com and the AA.
KMS Lighthouse has been named as a Cool Vendor by Gartner and is considered as a leading knowledge management solution.
For more information, visit https://www.kmslh.com