KMS Lighthouse

Knowledge Management Platform

Business Software
Active
Mature Petah Tikva Founded 1996
Total raised
Stage
Mature
Founded
1996
Headcount
200
HQ
Petah Tikva
Sector
Business Software

About

KMS Lighthouse is a leading provider of cutting-edge knowledge management solutions enhancing business engagements by empowering employees, agents and customers with real-time access to accurate and consistent knowledge to improve customer and employee experience alike. KMS Lighthouse's powerful patented search functionality dramatically improves engagements across all service and sales channels. The solution boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. The solution is easily integrated to 3rd party solutions including CRM, ticketing and chatbots. KMS Lighthouse has been adopted by leading global brands, including Bank of America, Toyota Financial Services, GE HealthCare, lastminute.com and the AA.

KMS Lighthouse has been named as a Cool Vendor by Gartner and is considered as a leading knowledge management solution.

For more information, visit https://www.kmslh.com

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationData Analysis & Decision SupportSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceChatbotsNatural Language Processing
Target customers
Financial ServicesFinancial InstitutionsBanksFinancial ProductsInsuranceEnterprise & Professional ServicesSMBs & SMEsHealthcare & Life SciencesHealthcareProvidersGovernment & CityTransportation & Logistics
Business model
B2BB2G

Highlights

1 PatentsVerified

Tags

knowledge-technologynatural-language-processingknowledge-managementbig-datacustomer-serviceself-servicegovernmententerprisesbanksartificial-intelligencesmbhealthcare-providersinsurance-companiessaasbusiness-intelligenceenterprise-solutionsretailtraveltechvirtual-assistantchatbotcall-centerslogisticsautomotivecustomer-supporttraining