hio AI

HiO is a developer of an AI-powered customer experience platform designed to help small and mid-sized businesses deliver personalized service at scale. The company offers a mobile-first service combining autonomous voice and digital agents, automated quality monitoring, and customer analytics. Its product connects customer channels such as Instagram, Facebook, WhatsApp, Gmail, Outlook, SMS, Shopify, Wix, TikTok, Yelp, Messenger, and Google reviews, then drafts brand-voice replies, prioritizes urgent messages, recalls customer and product context, suggests substitutes, supports scheduling, and surfaces customer opportunities for owner approval.