About
Software and Programming
Genesys Inc provides customer experience management solutions. Genesys is one of the largest private software companies in Silicon Valley and has a team that spans over 40 countries and 5 continents.
The Genesys Israeli R&D center specializes in conducting research, designing, and developing algorithms for speech recognition and data-mining software applications. Their primary responsibility lies in creating Speech and Text Analytics solutions for Genesys Cloud, which is the industry-leading public cloud contact center platform. Leveraging advanced technologies such as Deep Learning, Speech Recognition, Sentiment Analysis, Emotion Detection, and Text Analytics, their products offer comprehensive and innovative solutions.
Identity
| Name | Genesys |
|---|---|
| Slug | genesys |
| Former names | Genesys Telecommunications Laboratories |
| Type / kind | multinational |
| Crunchbase ID | genesys |
| Source _id | agxzfmlsbGlzdHNpdGVyGAsSC05ld19Db21wYW55GICAwPj2u4EKDA |
Status
| Status | active |
|---|---|
| Last update | 2026-05-17 |
Location
| HQ country | United States |
|---|---|
| HQ country code | US |
| HQ address | 2001 Junipero Serra Blvd, Daly City, CA, USA |
Web & social
| Website | http://www.genesys.com/ |
|---|---|
| https://www.linkedin.com/company/601919 | |
| Twitter / X | https://twitter.com/genesys |
| https://www.facebook.com/Genesys | |
| YouTube | https://www.youtube.com/user/Genesyslab1 |
| https://www.instagram.com/genesyscx |
Classifications
Funding
| Total raised | — |
|---|
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