Genesys

Software and Programming

Active
United States Founded 1990
Total raised
Stage
Founded
1990
Headcount
85
HQ
United States
Sector

About

Genesys Inc provides customer experience management solutions. Genesys is one of the largest private software companies in Silicon Valley and has a team that spans over 40 countries and 5 continents.

The Genesys Israeli R&D center specializes in conducting research, designing, and developing algorithms for speech recognition and data-mining software applications. Their primary responsibility lies in creating Speech and Text Analytics solutions for Genesys Cloud, which is the industry-leading public cloud contact center platform. Leveraging advanced technologies such as Deep Learning, Speech Recognition, Sentiment Analysis, Emotion Detection, and Text Analytics, their products offer comprehensive and innovative solutions.

Company Intelligence Q&A

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What is the primary focus of Genesys's Israeli R&D center?
The Genesys Israeli R&D center specializes in conducting research, designing, and developing algorithms for speech recognition and data-mining software applications. Their main responsibility is creating Speech and Text Analytics solutions for Genesys Cloud.
What advanced technologies does Genesys leverage in its products?
Genesys leverages advanced technologies such as Deep Learning, Speech Recognition, Sentiment Analysis, Emotion Detection, and Text Analytics in its products.
When was Genesys founded?
Genesys was founded in 1990.
What is Genesys's status as a company?
Genesys is an active multinational company.
Where is Genesys headquartered?
Genesys is headquartered in Daly City, CA, USA.
How many employees does Genesys have worldwide?
Genesys has approximately 7,716 employees worldwide.
When did Genesys establish its presence in Israel?
Genesys has had a presence in Israel since January 2013.
What is the primary business of Genesys?
Genesys provides customer experience management solutions, focusing on software and programming.

Tags

artificial-intelligencecall-centerscustomer-servicedata-miningspeech-recognition