FlexFactor is a financial services company that offers an AI-powered decline-decisioning engine that detects and reverses false payment declines in real time to prevent legitimate transactions from failing at checkout. Its technology is applicable to both one-time purchases and subscription models, with claimed benefits including increased revenue, fewer lost sales, new customers, higher lifetime value, stronger brand reputation, and reduced customer acquisition cost waste. The company's AcceptIQ platform leverages a blend of AI models, seasoned business rules engines, and fraud screens to generate decision outcomes, and can be integrated directly by merchants or via integration partners. FlexFactor aims to recover up to 30% of declined transactions. The company was formerly known as FlexCharge.
