Fenavic

Developer of automatic customer support platform designed to help service providers to develop sustainable differentiation through better customer service.

Business Software
Active
Mature Yehud, Israel Founded 2007
Website ↗
Last updated 2026-07-26
Total raised
$1.5M
Last: Undisclosed Round 2009-04
Stage
Mature
Founded
2007
Headcount
30
HQ
Yehud, Israel
Sector
Business Software

About

Fenavic is a pioneer in business assurance systems, offering Fenavic Suite, one of the world's most advanced test, diagnostics, and customer support automation platforms. The innovative platform enables service providers to identify, diagnose, and repair problems in next-generation services across convergent networks, with multiple domains, vendors, and technologies. Fenavic's advanced automation of troubleshooting tasks can save hundreds of minutes per complaint cycle and improve customer satisfaction rates. Fenavic Suite allows CSRs to manage a complete complaint cycle from customer complaint through dynamic diagnosis to actual repair, with minimal staff training and complaint escalation. Fenavic's headquarters and R&D center are located in Yehud, Israel.

Funding history · 1 round · $1.5M total

2009-04
Seed $1.5M
★ AfterDox★ Rony Zarom★ Shaked VenturesRoni Zaromfounders of Exalink

Q&A

What is Fenavic's primary business?
Fenavic develops an automatic customer support platform designed to help service providers achieve sustainable differentiation through better customer service. Their Fenavic Suite is an advanced test, diagnostics, and customer support automation platform.
Where is Fenavic's headquarters located?
Fenavic's headquarters and R&D center are located in Yehud, Israel.
How much funding has Fenavic raised to date?
Fenavic has raised a total of $1,500,000 in funding.
When was Fenavic's last funding round?
Fenavic's last funding round was a Seed round in April 2009, raising $1,500,000.
Who are the founders of Fenavic?
The founders of Fenavic include Nissim Benoz (CEO), Victor Traub (CTO), and Fedor Losev (Senior Architect).
What sectors does Fenavic operate in?
Fenavic operates primarily in the Business Software sector, with additional focus on IT, R&D & Data Solutions, Product Development Tools, Software Development Tools, Sales & Marketing Solutions, and e-Commerce Tools.

Team · 3

Nissim Benoz
Founder · CEO
Victor Traub
Founder · CTO
Fedor Losev
Founder · Senior Architect

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProduct Development ToolsSoftware Development ToolsSales & Marketing Solutionse-Commerce Tools
Technologies
Platforms & InterfacesSoftware
Target customers
Enterprise & Professional ServicesService Providers
Business model
B2BB2G

Highlights

Verified

Tags

customer-supportautomationtestingdiagnostics
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)

External links

Websitefenavic.com

Identifiers & details

Legal nameFenavic Ltd.
Founded2007
Employees (exact)30
OfficesNew York

Radar intelligence

Web history (Wayback)

Domainfenavic.com

Certificate / subdomain footprint

Subdomains0

Israeli Companies Registrar (רשם החברות / ICA)

Registrar # (ח.פ.)513998708
Statusפעילה
Corp typeישראלית חברה פרטית
Incorporated2007-07-01
Purposeלעסוק בכל עיסוק חוקי
Liabilityמוגבלת
In violation (unfiled)no
Last annual report2025
Active charges / liens0
Registry events0
Registered addressדרך העצמאות 16 יהוד-מונוסון