Total raised
—
Stage
Pre-Funding
Founded
2017
Headcount
6
HQ
Ness Ziona
Sector
Business Software
About
FeelBack is an intelligent system for managing customer feedback. The system analyzes all feedback in real time and responds to customers through the use of artificial intelligence and sophisticated algorithms, providing the precise response that will make each customer feel that he or she is truly cared for and will thus want to return to the business in the future. FeelBack monitors all types of customer feedback and alerts the business manager in real time. By catching customers and personally solving their problem before they write a negative post on social media, managers can avoid negative press.
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsData Analysis & Decision SupportSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial Intelligence
Target customers
Enterprise & Professional Services
Business model
B2B
Tags
data-analyticssoftware-applicationsenterprise-solutionsbusiness-intelligenceartificial-intelligencesmbmanagement-solutionscustomer-service