Copilot

Automated Customer Experience Platform

Business Software
Active
Seed Herzliya, Israel Founded 2019
Last updated 2026-06-18
Total raised
$5.0M
Last: Grant 2023-12
Stage
Seed
Founded
2019
Headcount
7
HQ
Herzliya, Israel
Sector
Business Software

About

Copilot is an automated customer experience solution for consumer electronics companies. By analyzing and segmenting data from smart and connected consumer devices, the Copilot platform enables the companies that manufacture these products to automatically interact with their entire customer base, according to their behavior, in order to improve the overall customer experience. Using data science, Copilot automatically identifies and communicates with customers who are struggling with product setup and are likely to return the product to the store. Copilots rating engine also automatically interacts with satisfied users at the right moment and encourages them to provide a positive rating and review. Companies can use Copilot to automatically reach out to customers who are likely to make additional purchases and provide them with a personalized offer based on their particular usage patterns. In addition, by analyzing how customers interact with their devices over time, Copilot can identify both frequently and rarely used features, enabling companies to build better devices and applications. Copilot was developed by Zemingo Group.

Funding history · 3 rounds · $5.0M total

2023-12
Grant Undisclosed
2021-01
2019-12
$5.0M

Q&A

What is Copilot's primary business?
Copilot provides an automated customer experience solution for consumer electronics companies, analyzing data from smart devices to interact with customers and improve their overall experience.
When was Copilot founded?
Copilot was founded in January 2019.
Where is Copilot's headquarters located?
Copilot's headquarters is located in Herzliya, Israel.
What is Copilot's total amount raised to date?
Copilot has raised a total of $5,000,000 USD.
Which investor participated in Copilot's December 2019 funding round?
JVP participated in Copilot's funding round in December 2019.
Which investor participated in Copilot's January 2021 funding round?
State of Mind Ventures participated in Copilot's funding round in January 2021.
What was Copilot's most recent funding event?
Copilot received a Grant in December 2023.
Who is a co-founder of Copilot?
Tsiki Naftaly is a co-founder of Copilot.

Team · 1

Founder · Co-founder
LinkedIn ↗

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProduct Development ToolsSoftware Development ToolsData Analysis & Decision SupportSales & Marketing Solutionse-Commerce Tools
Technologies
Platforms & InterfacesMobileWebArtificial IntelligenceMachine Learning
Target customers
Commerce & RetailConsumer GoodsConsumer ElectronicsEnterprise & Professional ServicesSMBs & SMEsEnterprises
Business model
B2B

Tags

iotcustomer-supportcustomer-loyaltydata-analyticsenterprise-solutionsautomationconsumer-electronicscustomer-retentionbehavior-analytics
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