ClearMash

Customer Service Optimization Platform

Business Software
Active
Mature Herzliya Founded 2008
Total raised
Stage
Mature
Founded
2008
Headcount
10
HQ
Herzliya
Sector
Business Software

About

ClearMash is an enterprise platform designed to provide agents and customers with knowledge to ensure excellent customer engagement every time, on every channel. Its technology aims to replace traditional software training, onboarding, knowledge bases, search engines, and passive FAQ forums for customers, and provides agents with step-by-step guidance and calls to action. The ClearMash platform seeks to improve and optimize agents' customer engagement processes to ensure the fast, accurate handling of customer inquiries. ClearMash is focused on helping organizations increase their customer satisfaction by improving each agent's knowledge and response time while reducing operational costs and risks.

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationSales & Marketing Solutionse-Commerce Tools
Technologies
Platforms & InterfacesWebArtificial IntelligenceMachine Learning
Target customers
Financial ServicesFinancial InstitutionsComplianceBanksEnterprise & Professional ServicesCall CentersEnterprises
Business model
B2BB2B2CB2G

Highlights

Verified

Tags

knowledge-sharingtrainingenterprise-solutionsknowledge-managementknowledge-technologydata-governanceregulationinsurance-companiescompliancebrokershospitalsrisk-managementpharma-companiescall-centersbanksmanufacturing-facilitiesconstructionfood-and-beverageacademiacustomer-engagementcustomer-supportcustomer-serviceartificial-intelligencemachine-learningweb-platformcustomer-experience