Callflow Software

In-store Customer Experience Solutions

Business Software
Acquired by Fortissimo Capital
Acquired Tel Aviv-Yafo, Israel Founded 1999
Last updated 2026-06-18
Total raised
$120.0M
Stage
Acquired
Founded
1999
Headcount
99
HQ
Tel Aviv-Yafo, Israel
Sector
Business Software

About

Callflow Software develops and implements software solutions designed to help organizations optimize the customer experience in their branches or stores. The company's vision is to make the most of every customer visit by delivering more sales and greater customer satisfaction. Callflow's flagship product is Q-Flow, a software package integrating customer flow management and branch campaign management. Q-Flow is used by customers around the world in various industries including telecommunications, healthcare, government, retail, banking, and education. The company also provides a wide range of professional services that complement its software offerings, including business requirement analysis, custom solution development, change management, and media and content production for campaigns. Callflow Software is part of Q-nomy Group.

Q&A

What is Callflow Software's primary business?
Callflow Software develops and implements software solutions to optimize customer experience in branches or stores, with a flagship product called Q-Flow for customer flow and branch campaign management.
When was Callflow Software acquired and by whom?
Callflow Software was acquired by Fortissimo Capital in November 2025 for $120,000,000.
What is the employee count for Callflow Software?
Callflow Software has an employee count in the 51-200 range.
Who are the founders of Callflow Software?
The founders of Callflow Software are Eran Reuveni and Avi Bar Yehuda.
What industries does Callflow Software's Q-Flow product serve?
Q-Flow is used by customers globally in various industries, including telecommunications, healthcare, government, retail, banking, and education.
What services does Callflow Software provide in addition to its software offerings?
Callflow Software provides professional services such as business requirement analysis, custom solution development, change management, and media and content production for campaigns.
What was a notable recent application of Q-nomy Software?
In February 2021, Q-nomy Software was powering Israel's efforts towards total population vaccination.
Which major health service selected Q-nomy Inc. to support its COVID-19 vaccination campaign?
In December 2020, the National Health Service selected Q-nomy Inc. and ACF Technologies to support Great Britain's COVID-19 vaccination campaign.

Team · 2

Eran Reuveni
Founder · Founder
Avi Bar Yehuda
Founder · Founder & President
LinkedIn ↗

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce ToolsIT, R&D & Data SolutionsSoftware Development ToolsProduct Development Tools
Technologies
Platforms & InterfacesSoftware
Target customers
Healthcare & Life SciencesHealthcareProvidersCommerce & RetailDistribution ChannelsOmni ChannelFinancial ServicesFinancial InstitutionsGovernment & CityMunicipalities
Business model
B2BB2GB2B2C

Highlights

Verified

Tags

bpmretailersfinancial-institutionscustomer-servicemessagingclinicsgovernmentretail-technologyworkflowsoftware-applicationsschedulingservice-providerselectric-utilitiescrmmobile-carriersenterprise-solutionshealthcare-providerswater-utilitieshospitalsmunicipalitiesomni-channelsaasbanks
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