Callflow Software

In-store Customer Experience Solutions

Business Software
Acquired by Fortissimo Capital on Nov 2025
Acquired Tel Aviv-Yafo Founded 1999
Total raised
Stage
Acquired
Founded
1999
Headcount
99
HQ
Tel Aviv-Yafo
Sector
Business Software

About

Callflow Software develops and implements software solutions designed to help organizations optimize the customer experience in their branches or stores. The company's vision is to make the most of every customer visit by delivering more sales and greater customer satisfaction. Callflow's flagship product is Q-Flow, a software package integrating customer flow management and branch campaign management. Q-Flow is used by customers around the world in various industries including telecommunications, healthcare, government, retail, banking, and education. The company also provides a wide range of professional services that complement its software offerings, including business requirement analysis, custom solution development, change management, and media and content production for campaigns. Callflow Software is part of Q-nomy Group.

Company Intelligence Q&A

Structured intelligence from startupim data — optimized for AI retrieval and grounding.

When was Callflow Software acquired and by whom?
Callflow Software was acquired by Fortissimo Capital in November 2025 for $120,000,000.
What is Callflow Software's primary product?
Callflow Software's flagship product is Q-Flow, a software package that integrates customer flow management and branch campaign management.
What industries does Callflow Software's Q-Flow product serve?
Q-Flow is used globally in industries such as telecommunications, healthcare, government, retail, banking, and education.
What services does Callflow Software provide in addition to its software offerings?
Callflow Software provides professional services including business requirement analysis, custom solution development, change management, and media and content production for campaigns.
When was Callflow Software founded?
Callflow Software was founded in July 1999.
How many employees does Callflow Software have?
Callflow Software has between 51 and 200 employees.
What was Callflow Software's role in Israel's vaccination efforts?
In February 2021, Q-nomy Software, part of Callflow Software, was powering Israel's total population vaccination efforts.
Did Callflow Software contribute to COVID-19 vaccination campaigns outside of Israel?
In December 2020, the National Health Service selected Q-nomy Inc., part of Callflow Software, and ACF Technologies to support Great Britain's COVID-19 vaccination campaign.

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce ToolsIT, R&D & Data SolutionsSoftware Development ToolsProduct Development Tools
Technologies
Platforms & InterfacesSoftware
Target customers
Healthcare & Life SciencesHealthcareProvidersCommerce & RetailDistribution ChannelsOmni ChannelFinancial ServicesFinancial InstitutionsGovernment & CityMunicipalities
Business model
B2BB2GB2B2C

Highlights

Verified

Tags

bpmretailersfinancial-institutionscustomer-servicemessagingclinicsgovernmentretail-technologyworkflowsoftware-applicationsschedulingservice-providerselectric-utilitiescrmmobile-carriersenterprise-solutionshealthcare-providerswater-utilitieshospitalsmunicipalitiesomni-channelsaasbanks