CommBox

Digital Customer Communications Platform

Business Software
Active
Seed Glil Yam Founded 2013
Total raised
$55.0M
Last: Undisclosed 2024-11
Stage
Seed
Founded
2013
Headcount
110
HQ
Glil Yam
Sector
Business Software

About

CommBox is an AI-powered omnichannel communication platform designed to help companies of all sizes significantly digitize and automate customer communications. CommBox offers a unified inbox that enables customer service and sales teams to seamlessly engage with customers on their preferred channels (email, chat, SMS, WhatsApp, Messenger, Google, video, voice, social media, and more). Using AI and chatbots, CommBox provides a fully automated self-service experience on messaging channels, enabling its enterprise customers to benefit from improved operational costs, increased customer satisfaction, and higher agent productivity.

Funding history · 2 rounds · $55.0M total

2024-11
Undisclosed $15.0M
2021-12
Undisclosed $40.0M

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceMachine LearningPlatforms & InterfacesSoftware
Target customers
Enterprise & Professional Services
Business model
B2BB2G

Highlights

Verified

Tags

enterprisesenterprise-solutionscrmcommunicationscontact-centerscustomer-serviceartificial-intelligencecustomer-successmachine-learning