Highlights
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About
Conversational Intelligence Platform for Businesses
Bonobo AI offers a conversational intelligence platform to help organizations know their customers and grow customer relationships at scale. The company aims to provide organizations with an immediate lift in customer conversion, up-sell, and retention and a lasting competitive advantage through more engaged and loyal customers. Bonobo helps organizations keep track of complex, unstructured customer interactions across multiple channels by centralizing the data and leveraging artificial intelligence to power action-ready insights across the entire customer journey.
Identity
| Name | Bonobo AI |
|---|---|
| Slug | bonobo-ai |
| Type / kind | startup |
| Crunchbase ID | bonobo-ai |
| Source _id | agxzfmlsbGlzdHNpdGVyGAsSC05ld19Db21wYW55GICAwJ6__IkKDA |
Status
| Status | inactive |
|---|---|
| Status reason | Acquired (Inactive) by SalesForce on May 2019 - closed due to acquisition |
| Last update | 2026-05-17 |
Location
| HQ country code | IL |
|---|---|
| HQ region/district | Center District |
| HQ city | Tel Aviv-Yafo |
| HQ address | Yigal Alon 94, Tel Aviv, Israel |
Web & social
| https://www.linkedin.com/company/17774036 | |
| Twitter / X | https://twitter.com/bonobo_ai |
| https://www.facebook.com/bonoboai |
Classifications
Primary sector Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationIT & Network ManagementSales & Marketing Solutionse-Commerce ToolsAdvertising Platforms
Technologies
Artificial IntelligenceNatural Language ProcessingChatbots
Target customers
Enterprise & Professional ServicesEnterprisesMarketing & Sales
Business models
B2B
Tags
voice-analyticsenterprisessmbcustomer-supportartificial-intelligencesalesbehavior-analyticsservice-providerschatmarketingsaasuser-engagementonline-retailerscustomer-engagementpersonalizationnatural-language-processingenterprise-solutions
Funding
| Total raised | $4.5M |
|---|---|
| Current stage | Acquired |
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