Last updated 2026-06-18
- Acquired by SalesForce, May 2019
- Raised $4.5M funding round led by Capri Ventures, Nov 2018
Total raised
$4.5M
Last: 2018-11
Stage
Acquired
Founded
2017
Headcount
7
HQ
Tel Aviv-Yafo, Israel
Sector
Business Software
About
Bonobo AI offers a conversational intelligence platform to help organizations know their customers and grow customer relationships at scale. The company aims to provide organizations with an immediate lift in customer conversion, up-sell, and retention and a lasting competitive advantage through more engaged and loyal customers. Bonobo helps organizations keep track of complex, unstructured customer interactions across multiple channels by centralizing the data and leveraging artificial intelligence to power action-ready insights across the entire customer journey.
Funding history · 1 round · $4.5M total
2018-11
Q&A
- What is Bonobo AI's primary business?
- Bonobo AI offers a conversational intelligence platform designed to help organizations understand their customers and enhance customer relationships at scale.
- When was Bonobo AI founded?
- Bonobo AI was founded in January 2017.
- What is Bonobo AI's current status?
- Bonobo AI was acquired by SalesForce in May 2019 and is currently inactive.
- What was the total amount of funding raised by Bonobo AI?
- Bonobo AI raised a total of $4,500,000.
- When was Bonobo AI's last funding round and who were the lead investors?
- Bonobo AI's last funding round was in November 2018, with Capri Ventures as a lead investor.
- Where is Bonobo AI's headquarters located?
- Bonobo AI's headquarters is located in Tel Aviv-Yafo, Israel.
- What technologies does Bonobo AI utilize in its platform?
- Bonobo AI utilizes Artificial Intelligence, Natural Language Processing, and Chatbots in its platform.
Team · 4
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationIT & Network ManagementSales & Marketing Solutionse-Commerce ToolsAdvertising Platforms
Technologies
Artificial IntelligenceNatural Language ProcessingChatbots
Target customers
Enterprise & Professional ServicesEnterprisesMarketing & Sales
Business model
B2B
Highlights
Verified
Tags
voice-analyticsenterprisessmbcustomer-supportartificial-intelligencesalesbehavior-analyticsservice-providerschatmarketingsaasuser-engagementonline-retailerscustomer-engagementpersonalizationnatural-language-processingenterprise-solutions
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| linkedin.com/company/17774036 | |
| facebook.com/bonoboai |
Identifiers & details
| Founded | 2017-1 |
|---|---|
| Employees (exact) | 7 |
| Offices | Palo Alto; New York |
| Status reason | Acquired (Inactive) by SalesForce on May 2019 - closed due to acquisition |
Acquisitions & public offerings
Acquired by SalesForce 2019-05