About
Customer Service Software
AlwaySupport is an online customer-support service for small and midsize businesses. AlwaySupport provides instant and contextually relevant answers based on a self-learning and ever-growing Q&A knowledge base. The service offers live chat, a ticketing-support system, and mobile applications. AlwaySupports self-service product is designed to reduce support costs, improve customer service, and increase online conversions. Using the integrated widget, users can provide immediate and accurate assistance to visitors through the user-based community and automatically generated FAQ.
Identity
| Name | AlwaySupport |
|---|---|
| Slug | alwaysupport |
| Type / kind | startup |
| Crunchbase ID | alwaysupport |
| Source _id | agxzfmlsbGlzdHNpdGVyGAsSC05ld19Db21wYW55GICAgJ7Kko0IDA |
Status
| Status | inactive |
|---|---|
| Status reason | Non Active, Jan 2018 ceased to operate |
| Last update | 2026-05-17 |
Location
| HQ country code | IL |
|---|---|
| HQ region/district | Center District |
| HQ city | Tel Aviv-Yafo |
| HQ address | Derech Menachem Begin 53, Tel Aviv-Yafo, Israel |
Web & social
| https://www.linkedin.com/company/5104891 | |
| https://www.facebook.com/alwaysupport |
Classifications
Primary sector Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationSales & Marketing Solutionse-Commerce Tools
Technologies
Platforms & InterfacesWebArtificial IntelligenceMachine Learning
Target customers
Enterprise & Professional ServicesSMBs & SMEs
Business models
B2B
Tags
knowledge-managementcrmcustomer-supportsaaschatsmbcustomer-serviceself-serviceartificial-intelligence
Funding
| Total raised | $300K |
|---|---|
| Current stage | Mature |
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