Last updated 2026-06-18
- Raised $300k funding round, Jan 2014
Total raised
$300K
Last: 2014-01
Stage
Mature
Founded
2014
Headcount
2
HQ
Tel Aviv-Yafo, Israel
Sector
Business Software
About
AlwaySupport is an online customer-support service for small and midsize businesses. AlwaySupport provides instant and contextually relevant answers based on a self-learning and ever-growing Q&A knowledge base. The service offers live chat, a ticketing-support system, and mobile applications. AlwaySupports self-service product is designed to reduce support costs, improve customer service, and increase online conversions. Using the integrated widget, users can provide immediate and accurate assistance to visitors through the user-based community and automatically generated FAQ.
Funding history · 1 round · $300K total
2014-01
$300K
Q&A
- What is AlwaySupport's primary business?
- AlwaySupport is an online customer-support service for small and midsize businesses, offering instant and contextually relevant answers based on a self-learning Q&A knowledge base. The service includes live chat, a ticketing-support system, and mobile applications.
- When was AlwaySupport founded?
- AlwaySupport was founded in January 2014.
- What is the current status of AlwaySupport?
- AlwaySupport is currently inactive, having ceased operations in January 2018.
- How much funding has AlwaySupport raised in total?
- AlwaySupport has raised a total of $300,000.
- When was AlwaySupport's last funding round?
- AlwaySupport's last funding round occurred in January 2014, raising $300,000.
- How many employees does AlwaySupport have?
- AlwaySupport has 1-10 employees.
- Who is the founder of AlwaySupport?
- Andrey Shapovalov is the founder of AlwaySupport.
- What is AlwaySupport's primary sector?
- AlwaySupport's primary sector is Business Software.
Team · 1
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationSales & Marketing Solutionse-Commerce Tools
Technologies
Platforms & InterfacesWebArtificial IntelligenceMachine Learning
Target customers
Enterprise & Professional ServicesSMBs & SMEs
Business model
B2B
Tags
knowledge-managementcrmcustomer-supportsaaschatsmbcustomer-serviceself-serviceartificial-intelligence
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)
External links
| linkedin.com/company/5104891 | |
| facebook.com/alwaysupport |
Identifiers & details
| Founded | 2014-1 |
|---|---|
| Employees (exact) | 2 |
| Status reason | Non Active, Jan 2018 ceased to operate |