Total raised
$300K
Last: Seed 2014-01
Stage
Mature
Founded
2014
Headcount
2
HQ
Tel Aviv-Yafo
Sector
Business Software
About
AlwaySupport is an online customer-support service for small and midsize businesses. AlwaySupport provides instant and contextually relevant answers based on a self-learning and ever-growing Q&A knowledge base. The service offers live chat, a ticketing-support system, and mobile applications. AlwaySupports self-service product is designed to reduce support costs, improve customer service, and increase online conversions. Using the integrated widget, users can provide immediate and accurate assistance to visitors through the user-based community and automatically generated FAQ.
Funding history · 1 round · $300K total
2014-01
Seed
$300K
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationSales & Marketing Solutionse-Commerce Tools
Technologies
Platforms & InterfacesWebArtificial IntelligenceMachine Learning
Target customers
Enterprise & Professional ServicesSMBs & SMEs
Business model
B2B
Tags
knowledge-managementcrmcustomer-supportsaaschatsmbcustomer-serviceself-serviceartificial-intelligence