About
Speech Analytics for Contact Centers
UTOPY provides advanced speech analytics solutions for contact center quality management. The company delivers its award-winning customer intelligence solutions to a wide range of customers including Fortune 500 companies.
Identity
| Name | UTOPY |
|---|---|
| Slug | utopy |
| Type / kind | startup |
| Crunchbase ID | utopy |
| Source _id | agxzfmlsbGlzdHNpdGVyGAsSC05ld19Db21wYW55GICAwISK95QJDA |
Status
| Status | inactive |
|---|---|
| Status reason | Acquired (Inactive) by Genesys on Jan 2013 - closed due to acquisition |
| Last update | 2026-05-17 |
Location
| HQ country code | IL |
|---|---|
| HQ region/district | Center District |
| HQ city | Tel Aviv-Yafo |
| HQ address | HaBarzel 21a, Tel Aviv, Israel |
Web & social
| https://www.linkedin.com/company/601919 |
Classifications
Primary sector Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsData Analysis & Decision Support
Technologies
Platforms & InterfacesSoftware
Target customers
Enterprise & Professional ServicesEnterprisesCall Centers
Business models
B2B
Tags
speech-analyticscustomer-analyticsworkforce-managementcall-centers
Funding
| Total raised | $7.5M |
|---|---|
| Current stage | Acquired |
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