Total raised
—
Stage
Mature
Founded
2009
Headcount
6
HQ
Haifa
Sector
Business Software
About
QueryM , by Semantica Technologies, was created for users, with simplicity and efficiency in mind. QueryM can be deployed as a stand-alone or an integrated platform within ECMs, allowing service reps to provide fast and accurate answers to calling customers. QueryM implements domain-specific NLP technologies along with learning algorithms. QueryM will match user queries to sections within the device manual with accuracy of more than 90%. QueryM introduces the unique concept of short video clips (Cliplets) demonstrating a specific "how to".
Sectors & technology
Primary sector
Business Software
Sub-sectors
Business SoftwareIT, R&D & Data SolutionsProject Management & Collaboration
Technologies
Artificial IntelligenceNatural Language ProcessingPlatforms & InterfacesMobileSearch Engine
Target customers
Enterprise & Professional ServicesCall Centers
Business model
B2CB2B
Tags
self-servicesearch-engineknowledge-technologynatural-language-processingvideomobile-applicationsartificial-intelligencecustomer-service