Odoro · raw details

Odoro delivers an integrated digital patient access platform for self-scheduling, digital intake, patient communication, referral management, and call centers for hospitals and health systems. The platform enables digital self-service patient engagement using smart matching, scheduling, and intake optimization algorithms that understand patient needs and history as well as organizational business logic. It offers a consistent patient experience across multiple points of access while reducing operational costs for providers. Odoros online patient self-scheduling focuses on the importance of meeting patients wherever they are. Odoro complements its online scheduling with patient portal and IVR scheduling. All self-booked appointments are synced in real time with the health organizations PM. The companys access center scheduling solution is designed for in-house schedulers and centralized call center agents. The solution aims to reduce call and training time and eliminate scheduling errors by streamlining workflows and scripts. Odoros patient referral solution helps ensure that patients stay within the health system network, reducing patient leakage. Referring providers and schedulers gain a real-time view of the networks expertise and availability for easy referrals.