Minded

AI agents for customer support outsourcing.

Business Software
Active
Pre-Funding Tel Aviv-Yafo, Israel Founded 2023
Last updated 2026-07-26
Total raised
$33.5M
Stage
Pre-Funding
Founded
2023
Headcount
2
HQ
Tel Aviv-Yafo, Israel
Sector
Business Software

About

Minded helps customer experience (CX) teams reduce ticket volumes by 50-70% by deploying AI agents trained from the interactions of top-performing human agents. The company's AI agents integrate seamlessly with CRM systems, help centers, and back-office tools to perform human-level support tasks. They can take actions via APIs, access and interpret help center articles, and communicate directly with customers through email and chat, effectively replacing traditional support outsourcing. The company's product, Octo, aims to resolve over 70% of tickets with 99.8% accuracy in production.

Funding history · 6 rounds · $33.5M total

2025
D Round $30.0M conduit+reconcile
★ YL Ventures★ Okta Ventures★ Paladin Capital Group★ Crosspoint Capital Partners
2024
C Round $11.0M conduit+reconcile
★ ADT★ Adobe★ FireEye★ YL Ventures★ senior executives from CrowdStrike
2023-08
B Round $500K conduit+reconcile
★ Y Combinator
2022-02
A Round $25.0M conduit+reconcile
★ Gaingels★ SALT Fund★ Tiger Global★ Link Ventures★ Unicorn Ventures★ Trousdale Ventures★ Streamlined Ventures
2021-03
Seed Extension $5.0M conduit+reconcile
★ MD★ Richard Park★ Link Ventures★ Sheila Marcelo★ Streamlined Ventures
2020-03
Seed $3.0M conduit+reconcile
★ Gaingels★ Bora&sons★ Founders Fund★ Softbank Group★ Hitachi Ventures★ Andreessen Horowitz★ Streamlined Ventures★ Great Oaks Venture Capital

Headcount over time

From 3 (2023-09) to 8 (2026-03) · +5 (+167%) · 11 points · source: Finder history + radar grounding
90 2023-09 2026-03

Q&A

What is Minded's primary business activity?
Minded develops AI agents for customer support outsourcing, aiming to reduce ticket volumes by 50-70% for customer experience (CX) teams. Their AI agents integrate with CRM systems and help centers to perform human-level support tasks.
What was Minded's most recent funding round?
Minded raised a $30,000,000 A Round in 2025 with lead investors Paladin Capital Group and Crosspoint Capital Partners.
What was the total amount of funding Minded has raised to date?
Minded has raised a total of $33,500,000.
Who are the co-founders of Minded?
The co-founders of Minded are Ohad Navon (Co-founder & CEO) and Nadav Zamir (Co-founder & CTO).
What is the name of Minded's product?
Minded's product is named Octo, which aims to resolve over 70% of tickets with 99.8% accuracy in production.
What is Minded's primary sector?
Minded's primary sector is Business Software.

Team · 2

Ohad Navon
Founder · Co-founder & CEO
Nadav Zamir
Founder · Co-founder & CTO

Sectors & technology

Primary sector
Business Software
Sub-sectors
Business SoftwareSales & Marketing Solutionse-Commerce Tools
Technologies
Artificial IntelligenceGenerative AIChatbots
Target customers
Enterprise & Professional ServicesSMBs & SMEsEnterprisesService ProvidersCommerce & RetailGovernment & CityConsumersProfessionals & Gig EconomyWebsite Owners
Business model
B2B

Tags

chatbotcustomer-engagementcustomer-success
Full data — links, identifiers, deals & radar signals (jobs, patents, research, more)

External links

Websiteminded.com
LinkedInlinkedin.com/company/99863855
Facebookfacebook.com/profile.php?id=61550230631817

Identifiers & details

Legal nameMinded AI LTD.
Former names AgentsForce, Octo AI
Founded2023
Employees (exact)2

Radar intelligence

Patents

EPO46

Publications (Crossref)

Works10

GitHub

Top reposmindedjs-api-referance, browser-use, onprem-terraform

Web history (Wayback)

Domainminded.com

Certificate / subdomain footprint

Subdomains15

Israeli Companies Registrar (רשם החברות / ICA)

Registrar # (ח.פ.)516831294
Statusפעילה
Corp typeישראלית חברה פרטית
Incorporated2023-06-22
Purposeלעסוק בכל עיסוק חוקי
Liabilityמוגבלת
In violation (unfiled)yes
Active charges / liens0
Registry events1 — violation (1)
Registered addressדרך בגין 144 תל אביב - יפו

Recent registry events

DateEvent
2026-06-25עדכון הפרה