Membit Bot · raw details

Membit offers a holistic solution for customer support and process automation, synthesizing a variety of communication channels, AI and ML technology, chatbots, and live customer service systems to deliver a superior customer experience. With an ultra fast time to market and easy implementation, Membit aims to boost customer satisfaction and increase revenues, and its omnichannel capabilities enable it to interface with a wide variety of inputs from user channels including mobile, desktop, Facebook, WhatsApp, and telephone. Membit processes customer information, providing accurate and effective responses, and then uses its hybrid intelligence to decide whether the conversation would benefit from human interaction, in which case the conversation is automatically and seamlessly escalated to a human agent.